Backed by a fifth-generation family-owned company, our client is a leading distributor of commercial print and business papers, specialty products, graphic solutions, sign & display equipment and materials, and packaging and facility supplies and equipment.
We're based in Vaughan, Ontario, with 15 regional locations that include custom manufacturing facilities in Edmonton, Toronto and Winnipeg, as well as cash and carry locations, product showrooms and equipment demo sites.
We are currently looking for a
General Sales Manager
located in Vancouver, BC reporting to the Vice-President Commercial Print.
Position Summary
The General Sales Manager is responsible for providing sales management leadership and direction to branch/division management, employees, customers, and suppliers. Responsibilities include operating as a profit centre in accordance with corporate policies, specifically focused on profit and return-on-investment objectives. In addition, the position provides direction in sales strategies, distribution operations and service activities. The General Sales Manager is responsible for branch/division employee relations to ensure harmonious, trained and service-oriented employees focused on branch/division goals and objectives.
Your Challenge
Under the supervision of the Vice-President Commercial Print, the duties and responsibilities of the General Sales Manager include, but are not limited to, the following:
Manage and lead the division in BC as a profit center, overseeing the preparation of accurate sales forecasts and the annual operating budget
Provide leadership, coaching and assistance to Account Managers by establishing performance goals, monitoring results, and implementing continuous improvement strategies
Identify and capitalize on new market opportunities by conducting comprehensive market and competitor analyses, adapting sales strategies accordingly
Monitor division performance continuously and implement timely corrective actions to achieve sales and profitability targets
Collaborate closely with Category Directors to develop tailored sales strategies for individual market segments, ensuring sustained growth across geographic territories
Track and analyze growth trends across all market segments to inform strategic decision-making
Design, negotiate, and implement local product incentive programs in partnership with vendor representatives, providing financial support as needed
Review, approve, and process department managers' staffing recommendations, ensuring alignment with company policies and operational needs
Partner with department managers on recruitment, selection, and training initiatives to build a skilled and motivated sales team
Represent the company in sales and customer relations activities for major accounts, maintaining a senior management presence and staying attuned to market conditions and trends
Approve inventory decisions related to product additions, deletions, and stocking levels within the strategic vendor commitment program; coordinate with other divisions to optimize inventory asset management
Collaborate closely with operations to streamline and optimize internal processes, driving measurable improvements in sales performance and growth
Maintain strong communication and collaboration with Division Managers and Vice-Presidents to facilitate the exchange of market, product, and competitor intelligence, fostering an environment of open idea sharing
Provide comprehensive reports on division activities, including:
Financial results covering sales, gross profit, expenses, operating profit, and working capital
Projections related to revenue, expenses, profit, and working capital
Updates on market conditions, competitive activities, and emerging opportunities
Actively engage in industry associations and committees to represent the company and stay informed of industry developments
Uphold and promote fairness and integrity in all interactions with employees, suppliers, and customers
Consistently embody and champion the core guiding principles and leadership pledge Perform additional duties as assigned to support divisional and company objectives
Qualifications
Completion of a post-secondary degree in a business-related field
Strong knowledge of paper manufacturing and distribution, printing processes, customer buying behaviors, and market dynamics.
Knowledge and understanding of graphic products, sign and display or industrial packaging supplies is a strong asset
Minimum 5 years' experience in a sales management capacity
Experience and education in financial management, distribution, asset management, sales, and marketing
Strong communication skills (both oral and written)
Excellent presentation skills
Proficient in using MS Office
Excellent leadership skills
Strong decision making and implementation abilities
Excellent customer service skills
Strong organization and time-management skills
Excellent teamwork and team building skills
Strong analytic and problem-solving skills
Self-directed and self-motivated; and
Ability to manage multiple projects and priorities
Highly detail-oriented, able to prioritize, organize, and manage multiple tasks efficiently
Job Type: Full-time
Pay: $135,000.00-$150,000.00 per year
Experience:
Sales management: 5 years (required)
printing or paper industry: 5 years (required)
Work Location: In person
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