Job Title: General Manager
Company: Abundant Air & The Pleasant Plumber
Location: Winnipeg, MB
Employment Type: Full-time
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About Us
At Abundant Air and The Pleasant Plumber, we believe in delivering more than just heating and cooling, and plumbing -- we deliver comfort, care, and peace of mind. We're growing fast, with a strong focus on 5-star customer service, club memberships, and creating long-term customer relationships built on trust. If you're a leader who thrives on building high-performing teams and driving results, this is your opportunity to make a major impact.
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Position Overview
We're looking for a General Manager to lead the day-to-day operations of our HVAC and plumbing service company. The right person is a hands-on leader who can balance people, performance, and profitability -- someone who motivates the team, drives sales and service excellence, and ensures every customer interaction reflects our company's values.
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Key Responsibilities
Oversee daily operations, service, and installation departments.
Lead, coach, and develop team members -- creating accountability and a winning culture.
Track KPIs (sales, memberships, reviews, productivity, etc.) and drive consistent improvement.
Collaborate with ownership on strategic initiatives, budgeting, and marketing direction.
Ensure compliance with safety standards, customer service expectations, and company policies.
Handle customer escalations professionally and ensure a 5-star resolution.
Recruit, train, and retain top talent aligned with Abundant Air's mission and values.
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Qualifications
Proven leadership experience in HVAC, plumbing, or a related trades/service industry.
Strong understanding of financials, budgets, and operational metrics.
Excellent communication and interpersonal skills.
Ability to motivate teams and create a culture of accountability.
Problem-solver who thrives in a fast-paced, growth-driven environment.
Valid driver's license required.
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Compensation & Benefits
Competitive salary (based on experience) + performance bonuses.
Health benefits.
Growth opportunities as we continue expanding across Canada and the United States.
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How to Apply
If you're ready to take ownership of a growing HVAC company and lead a passionate team to the next level, we'd love to hear from you.
Apply today and let's build something great together.
Job Type: Full-time
Pay: From $90,000.00 per year
Work Location: In person
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