Job Description

Job Summary

We are seeking an experienced and dynamic

General Manager

to oversee the daily operations of our catering hospitality establishment. The ideal candidate will possess strong leadership skills, extensive restaurant and kitchen experience, and a passion for delivering exceptional service. This role involves managing teams, ensuring food safety standards, and maintaining high levels of customer satisfaction. The successful applicant will play a pivotal role in driving the success of our venue through effective management and strategic planning.

Responsibilities

Lead and supervise all catering operations, including food preparation, cooking, serving, and overall customer service. Manage and motivate staff, including hiring, training, scheduling, and performance evaluations to ensure a cohesive team environment. Oversee food safety protocols and ensure compliance with health regulations across all departments. Coordinate food production processes to maintain quality standards and optimise efficiency. Develop and implement operational policies to improve service delivery and maximise profitability. Monitor inventory levels, order supplies, and manage vendor relationships to ensure smooth daily operations. Handle customer complaints or concerns promptly to uphold excellent service standards. Collaborate with culinary staff to innovate menus and enhance the dining experience. Maintain a clean, organised, and safe working environment in accordance with hospitality industry regulations. Analyse financial reports to identify opportunities for growth and cost control.

Qualifications

Proven supervising experience within a restaurant or hospitality setting, with demonstrated team management skills. Minimum 10 years as General Manager role in catering environment in 5 stars hotel or above Extensive background in food preparation, cooking, and kitchen operations; culinary experience is highly desirable. Strong knowledge of food safety standards and food production processes. Previous experience in hospitality management or hotel operations is advantageous. Excellent leadership qualities with the ability to motivate teams and foster a positive work environment. Familiarity with restaurant service procedures including serving practices and barista experience is beneficial. Exceptional organisational skills with the ability to multitask effectively under pressure. Strong communication skills to liaise with staff, vendors, and customers professionally. This position offers an exciting opportunity for a dedicated professional eager to lead a vibrant team within the hospitality industry. We value innovation, commitment to excellence, and a passion for delivering memorable experiences to our guests.
Job Type: Full-time

Pay: $80,000.00-$120,000.00 per year

Benefits:

Extended health care Paid time off
Work Location: In person