Job Description

About Gibbons:

Core Purpose

Making People Happy

Vision

To be the most trusted and recommended brand by our team, our guests, and the communities we serve.


Our goal is to create a great Canadian company that provides the best work experiences, guest experiences, and community experiences in our class. We want to continue to give back to Athletes, Artists, and Entrepreneurs as we believe it's these people who shape the world and bring culture to each community we are fortunate enough to serve.

Values

Encourage Trust


Have Fun


Show Kindness


Lead with Purpose


Commit to Excellence


If the above aligns with your values and career aspirations, we'd love to work with you!

The Role:

As the General Manager of Tapley's Neighbourhood Pub, you'll lead the team in delivering an exceptional guest experience at Whistler's original locals' bar. A neighborhood favorite for decades, Tapley's is made for beer drinking, catching a game, and making yourself at home. You'll oversee daily operations, drive business performance, and foster a positive team culture while ensuring high standards in service, atmosphere, and profitability. This role requires strong leadership, operational expertise, and a passion for creating a welcoming community hub.

Responsibilities:

Full sales & product knowledge. Schedule and managing a team; including recruitment, training and development, coaching and discipline management. Attend and contribute to regular operations meeting focused on profit and revenue, labour and employee feedback. Daily inventory to ensure the business is set up for success for the following shift. Liquor license compliance. Champion internal feedback and hook up programs. Marketing and event execution. Uphold Gibbons Core Values. Other duties as reasonably directed.

Requirements:

Experience in hospitality is essential. Marketing/Sales background is an asset. Guest experience focused involving growing and supporting community connections. Administration and computer skills, including but not limited to: Microsoft products, POS, employee timekeeping programs. Flexibility and adaptability. Strong communication skills and ability to react calmly to challenging and stressful situations. Serving It Right certification. First Aid (or willing to acquire).

Salary and Team Perks:

$70,000 - $80,000 annual salary based on experience and qualifications. 50% off F&B across our Gibbons Venues. 50% off for Team Members and 20% off for friends and family with The Adventure Group. 25% off for Team Members and 20% off for friends and family at The Adara. 20% off The Spa at Whistler. 3rd party perks at a variety of local businesses. * Company events!