Job Description

1. General Manager

Step into the Spotlight -- Become the

General Manager

at The Playscape!

Salary $60,000-$75,000

Are you a seasoned leader with a passion for entertainment, people, and all things FUN? Do you know your way around arcade operations and redemption games like a pro? Then this is your cue to step up and lead the charge at Scarborough's ultimate gaming destination -- The Playscape!


We're on the hunt for an enthusiastic, experienced, and operations-savvy General Manager who can keep the energy high, the games buzzing, and the guests smiling. If you've got a strong background in entertainment venues, especially in managing redemption and arcade game operations, we want to hear from you!

? What You'll Be Doing:

As our General Manager, you'll be the heartbeat of The Playscape--overseeing every element of the business, from the games to the guest experience.

Operations & Leadership

Lead, train, and inspire a diverse team across all departments (sales, food & beverage, games, events, and guest services) Ensure smooth day-to-day operations while maintaining brand standards and safety procedures Monitor KPIs and financial targets, using data to drive decisions and improvements Collaborate with department leads to optimize staffing, scheduling, and workflow

Redemption & Arcade Oversight

Manage and maintain all arcade and redemption games, ensuring optimal functionality and guest satisfaction Work with vendors to source and rotate prizes in the redemption store to keep things exciting and appealing Track inventory, monitor game performance, and introduce new game experiences to keep the floor fresh and competitive

Guest Experience & Community Engagement

Create a warm, exciting, and welcoming environment for guests of all ages Address guest feedback with professionalism and a solution-oriented mindset Represent The Playscape in the community, building strong local partnerships and driving event opportunities

What We're Looking For:

3-5+ years of General Manager or senior operations leadership experience in an FEC Hands-on experience managing redemption and arcade game operations as an asset Strong business acumen with the ability to drive sales, control costs, and exceed performance targets Exceptional team leadership and communication skills Highly organized and adaptable with a guest-first mentality Tech-savvy with familiarity in POS systems, scheduling tools, and operational software Must be available to work evenings, weekends, and holidays as needed

Why Join The Playscape?

The Playscape isn't just a place to work--it's a place to lead, grow, and create unforgettable memories. From birthday blowouts and arcade wins to virtual reality adventures and glow bowling nights, we're all about delivering next-level experiences--and you'll be right at the center of it all.


We offer:

A fun, high-energy work environment Opportunities for growth and advancement Competitive compensation Employee perks, discounts, and team celebrations

Ready to Power Up Your Career?

If you're a hands-on leader who loves people, games, and creating amazing guest experiences,

apply now

to become the General Manager at

The Playscape

--where every day is game day!


#Workwolf #J_Dass