Job Description

Job Overview

We are seeking a dynamic and experienced

General Manager

to oversee daily operations of our hospitality establishment. The ideal candidate will possess strong leadership skills, extensive restaurant and food service experience, and a passion for delivering exceptional customer service. This role involves managing staff, ensuring food quality and safety, and maintaining high standards in a fast-paced environment. The General Manager will play a pivotal role in driving business success, fostering team development, and ensuring operational excellence across all departments.

Responsibilities

Lead and supervise restaurant staff, including hiring, training, and performance management Oversee food preparation, cooking, and presentation to ensure quality standards are met Manage POS systems such as Micros POS for accurate order processing and cash handling Ensure compliance with food safety regulations and proper food handling procedures Develop and implement operational policies to optimize efficiency and customer satisfaction Monitor inventory levels, order supplies, and control costs effectively Handle customer inquiries, complaints, and feedback to enhance overall guest experience Conduct interviews for potential team members and participate in team management activities Coordinate with kitchen staff to ensure smooth service flow during peak hours Maintain cleanliness and sanitation standards in accordance with health regulations Collaborate with hotel or bar staff if applicable to ensure seamless service across departments

Requirements

Proven experience in restaurant management or hospitality leadership roles Strong background in food industry operations including food preparation, cooking, and food safety practices Experience with restaurant POS systems such as Micros POS; cash handling expertise required Supervising experience with a focus on team management and training Knowledge of food service standards, kitchen operations, and hospitality best practices Excellent customer service skills with the ability to resolve issues professionally Leadership qualities with the ability to motivate teams and foster a positive work environment Experience in interviewing potential staff members and managing personnel performance Familiarity with restaurant or hotel management systems; barista experience is a plus Ability to handle multiple responsibilities efficiently in a fast-paced setting
This position offers an exciting opportunity for an accomplished professional to lead a vibrant team while ensuring operational excellence. We seek individuals committed to high standards of service, safety, and teamwork.

Job Types: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Benefits:

Dental care On-site parking
Work Location: In person