Job Description

You want community? We've got community. Lead the charge in creating exceptional experiences for residents. You'll be the heartbeat of the Hub and the face of the Glacier Ridge Residents Association. From strategic planning to day-to-day operations, you'll bring energy, vision, and care to everything you do. Join a passionate team that believes in building places that matter.

You

Lead with empathy and purpose Thrive in dynamic environments and love solving problems Are a relationship builder--whether with residents, staff, or stakeholders Know how to balance strategy with hands-on execution Are passionate about creating exceptional customer experiences Embrace governance, operations, and community engagement with equal enthusiasm

You Will

Champion the GRRA's strategic vision and lead daily operations across the Hub and grounds Mentor and manage a high-performing team, fostering a culture of excellence Oversee programming, rentals, and services that reflect the needs of the community Prepare and manage budgets, forecasts, payroll, and membership invoicing Liaise with the Board of Directors, attend meetings, and support governance best practices Ensure compliance with legislation and maintain policy and procedure manuals Monitor online reputation and respond to community feedback Maintain safety and operations standards across all facilities

You Have

Post-secondary education in Recreation Management, Business Administration, or a related field/equivalent experience 5+ years of progressive leadership experience, ideally in nonprofit or community-based management Strong financial acumen and project management skills A passion for customer service and community building Familiarity with relevant legislation (OH&S, Employment Standards, Privacy Act) CPR and First Aid certification * A valid driver's license