Job Description

Our client is a Canadian manufacturer of custom outdoor furnishings and structures is on the hunt for a General Manager or Senior Operations leader.
The ideal candidate has full operational oversight within custom manufacturing, with a background in wood, millwork, metal, or plastics fabrication, and a proven record of leading teams that cut, form, assemble, and finish high-quality products.
This role requires leadership beyond plant operations, encompassing production, supply chain, finance, and overall business performance.
General Manager Job Responsibilities:

• Oversee manufacturing, scheduling, inventory and installation crews
• Ensure all projects/orders are produced, shipped, and installed on time and within budget
• Standardize processes, capacity planning, and quality controls
• Drive safety, compliance, and service standard
• Support sales with pricing, feasibility, and delivery timelines
• Maintain relationships with municipalities, BIAs, and commercial clients
• Review bids/RFPs and align operations to win and deliver them profitably
• Resolve escalations, warranty/service issues, and client expectations
• With the owner, own and review the P&L targets, forecasting, budgets, and KPI dashboards
• Lead supervisors, installers, production staff, and office support teams
• Build hiring plans, training, workforce planning (seasonal ramp-up, etc.)
• Improve margins via cost control, vendor negotiation, and efficiency

The successful candidate has:

• Experience in the manufacturing or fabrication of physical products (e.g., furniture, millwork, metal, or plastics) is essential
• A background in managing a variety of different projects
• Budgeting, forecasting, cost control, gross margin awareness
• Previous leadership experience in managing multiple business units

Compensation and benefits:

• $135,000 to $150,000 based on previous experience
• Full Benefits
• Bonuses based on personal and company performance.
• Family-style, owner engaged, low-politics environment
• A team that stays because they like each other, not because they need to work

Candidates must be eligible to work in Canada. Only candidates selected to move forward in the hiring process will be contacted.
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Skills Required