Job Description

General Manager - Utility and Infrastructure Services


Location: Burnaby, BC Company: EMB Management


Reports to: EVP, Chief Operations and Energy Officer


About EMB


As a leading provider of engineering and quality assurance services for the utilities and oil & gas industries, EMB is committed to delivering a service that exceeds our clients' expectations.


EMB Management Ltd. ("EMB") is a consulting firm providing project development, project execution, engineering, construction management, and construction inspection services to oil and gas and infrastructure clients throughout the world.


The Opportunity


We are seeking an experienced General Manager to lead our organization and accelerate growth across the utility, resource development, commercial and industrial (C&I), and broader infrastructure sectors. Our work spans electric and gas utilities, mining, renewable energy, and emerging markets within the infrastructure ecosystem.


This role offers a unique opportunity for a seasoned leader with a proven track record in building and scaling infrastructure-focused businesses who is ready to step into a broader, high-impact leadership position. The position will support the identification, evaluation, and acquisition of additional businesses in support of the organization's broader growth strategy.


The General Manager will oversee a growing portfolio of diverse service offerings, ensuring exceptional safety performance, operational excellence, and disciplined strategic growth. This role is accountable for delivering financial results, driving profitability, strengthening brand presence, and maximizing long-term shareholder value. The position will support the identification, evaluation, and acquisition of additional businesses in support of the organization's broader growth strategy.


Key Responsibilities

Provide strategic and operational leadership to a high-performing team delivering utility and infrastructure projects across Western Canada. Model a strong safety culture, ensuring safety remains the organization's highest priority. Oversee end-to-end service delivery, ensuring quality, timeliness, operational efficiency, and project profitability. Own full P&L performance, achieving financial targets through effective planning, leadership, operational oversight, financial discipline, and proactive risk management. Build and maintain trusted relationships with clients, partners, and key stakeholders to enhance reputation and support long-term growth. Lead business development and market expansion, identifying opportunities in new and existing markets, overseeing proposal development, and driving a robust project pipeline.

o Engage clients regularly to understand evolving needs, recommend additional services, and position the company as a trusted partner.

Develop and execute strategic plans, including service expansion and operational initiatives that drive sustainable growth. Represent the organization publicly, strengthening EMB's brand visibility within the community and across industry networks. Implement and continuously improve systems, processes, and performance metrics that support operational excellence, client satisfaction, and scalable growth. Foster a high-performance culture anchored in accountability, continuous improvement, and strong employee engagement. Lead budgeting, forecasting, and financial planning, ensuring resources align with operational priorities and growth objectives. Prepare and present business updates, providing clear insights into performance, risks, and strategic direction. Recruit, mentor, and develop talent, building leadership capacity and deepening technical and operational expertise across the organization. Monitor industry trends, regulatory changes, and emerging technologies, integrating innovative practices that strengthen competitiveness and enhance value.


Your Leadership DNA

A decisive, confident leader who excels in fast-paced, dynamic environments and makes sound decisions with clarity and conviction. A natural relationship-builder who earns the trust of clients, partners, and teams through authenticity, transparency, and follow-through. A growth-oriented professional who sees potential in every challenge and consistently identifies opportunities to expand capabilities and improve performance. A hands-on, operational leader who understands the details but leads with strategic vision, aligning people and resources to deliver results. A strong brand ambassador who represents the organization with credibility and helps advance its presence, reputation, and market expansion.


How you drive results

Demonstrated leadership experience in utility construction, infrastructure services, or related operational environments. Strong commercial and business acumen, with a proven track record of driving growth, improving operations, and scaling organizational capacity, capability, and brand presence. Experience leading full P&L accountability, managing multidisciplinary teams, and overseeing complex, multi-stakeholder projects. Exceptional communication skills, high emotional intelligence, and the ability to build trusted relationships at all levels of the organization. A strategic, forward-thinking mindset with the ability to navigate ambiguity, lead transformation, and develop new business opportunities. A passion for coaching, mentoring, and developing emerging leaders to build high-performing, future-ready teams. A strong executive presence, able to influence across the organization and engage confidently with senior leadership and the Board.


If you are a seasoned leader with a passion for driving excellence, and delivering results through business transformation, operational, safety, and strategic development, we want to hear from you.


Our expected starting annual salary for this role is expected to be $170,000 - $200,000