Job Description

General Manager -- All Railings

Location:

Greater Toronto Area (GTA)

Company:

All Railings, part of the Rhyno Equity Group portfolio

Reports To:

Executive Directors, Rhyno Equity Group

Role Purpose

The General Manager is accountable for leading the day-to-day performance and long-term growth of the organization. This includes oversight of Operations, Production, Project Delivery, and cross-functional coordination with Sales, Design/Engineering, and Finance. The GM ensures profitability, efficiency, safety, and customer satisfaction are consistently achieved while fostering a culture of accountability, clarity, and trust.

Key Responsibilities

Operational Leadership

Lead production, installation, and project execution across business units and regions. Translate strategic objectives from senior leadership into actionable operational plans. Ensure timelines, budgets, and quality standards are consistently met. Champion continuous improvement to enhance workflow, cost efficiency, and throughput. Oversee facility operations, equipment, and resource utilization.

People & Culture

Lead and mentor department heads and supervisors to build a culture of ownership and results. Partner with HR on performance management, workforce planning, and safety programs. Uphold regulatory and company safety standards. Empower teams to make informed, data-driven decisions. Promote alignment between office, plant, and field operations.

Financial Management

Manage divisional budgets and overall profitability targets. Collaborate with Finance to forecast, control costs, and identify efficiency opportunities. Monitor KPIs including project costs, productivity, and resource utilization. Approve major purchasing and vendor agreements in line with company policies.

Strategic Alignment

Contribute to long-term operational and growth strategies. Support expansion or improvement initiatives through readiness planning and change management. Participate in leadership meetings, presenting results and recommendations. Drive coordination between Sales, Design, and Production for efficient delivery. Support system and process enhancements that improve business performance.

Customer & Stakeholder Management

Ensure client satisfaction through timely, high-quality project delivery. Address escalations or issues related to scheduling, quality, or service. Build and maintain strong relationships with key partners, vendors, and stakeholders.

Qualifications

Bachelor's degree in Business, Operations, Engineering, or related field (MBA preferred). 10+ years of progressive leadership experience in manufacturing, construction, or industrial settings. Proven ability to manage complex operations and lead teams through change. Strong financial literacy with demonstrated success improving profitability. Excellent communication, strategic thinking, and leadership skills.

Core Competencies

Strategic Thinking & Execution Leadership & Accountability Operational Excellence Financial Acumen Collaboration & Communication Safety & Compliance Focus * Change Management