The General Licensed Condominium Manager is responsible for managing the day-to-day operations and assets of condominium corporations in compliance with the Ontario Condominium Act. This role serves as the primary liaison between the Board of Directors, unit owners, and Condominium Management Group (CMG).
Key Responsibilities
Execute strategic direction established by the Board of Directors while adhering to CMG's professional standards and practices
Serve as the single point of contact for the community, enhancing communication between stakeholders
Oversee all aspects of property operations, including maintenance, financial management, and administration
Ensure compliance with the Condominium Authority of Ontario (CAO) requirements and regulations
Develop and maintain effective relationships with board members, residents, vendors, and staff
Prepare and monitor annual operating budgets and reserve fund projections
Coordinate and attend board meetings, AGMs, and other required meetings
Manage service contracts, supervise contractors, and coordinate maintenance projects
Respond promptly to owner inquiries and concerns
Oversee emergency response protocols and after-hours procedures
Prepare comprehensive reports for board meetings and maintain accurate records
Coordinate with on-call teams and call centers to ensure seamless communication
Qualifications
Current General License issued by the Condominium Management Regulatory Authority of Ontario (CMRAO)
Minimum of three years of condominium property management experience
Comprehensive knowledge of the Ontario Condominium Act, 1998 and relevant amendments
Strong understanding of building systems, maintenance requirements, and capital projects
Excellent communication skills, both written and verbal
Superior customer service and conflict resolution abilities
Proficiency in property management software, Microsoft Office suite, and digital communication tools
Experience with financial management, budget preparation, and contract negotiation
Ability to maintain strict confidentiality and professional boundaries
Strong organizational skills with attention to detail
Ability to prioritize effectively in a fast-paced environment
Valid driver's license and reliable vehicle for property visits
Education
Post-secondary education in Business, Property Management, or related field preferred
Ongoing professional development in condominium management
What We Offer
Competitive salary and benefits package
Professional development opportunities
Supportive team environment
Work-life balance considerations
CMG Condominium Management Group is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage applications from all qualified individuals.
Job Type: Full-time
Pay: $50,000.00-$200,000.00 per year
Benefits:
Casual dress
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Flexible schedule
Life insurance
On-site gym
On-site parking
Tuition reimbursement
Work from home
Experience:
Condominium Management: 2 years (required)
Work Location: Hybrid remote in Ottawa, ON K1R 7V7
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