Job Description

About Us:

Miura Co., Ltd., is a world-class industrial boiler manufacturer and aftermarket service provider that is committed to being the best partner in providing boiler solutions. Miura Co., Ltd., was founded in Japan and has grown to be one of the largest boiler manufacturers in the world. Miura is known worldwide for its commitment to protecting the environment and its innovative and efficient boiler designs. Miura Canada Co., Ltd. was established in 1987 in Brantford, Ontario, and since then we have been rapidly expanding our customer base from coast to coast

Fit:

Here at Miura, proper fit is everything. We believe in hiring for attitude, skills, and potential.

Our worldwide footprint, as well as our beliefs in innovation, efficiency, and environmental protection, are represented in everything we do. These principles have led to our continued success in the industry.

We are interested in meeting a wide variety of innovative individuals to come and join our team. We want to provide you with the opportunity to grow your career with us.

Currently, we are looking for a responsible and motivated team member in the role of IT and Network Administrator for our factory in Brantford, with occasional travel to our Oakville location.

If you think you would be a great fit for our team, please apply today.

What the Company Will Provide:

A clean and safe working environment Competitive compensation package based on experience Company Vehicle + tools Benefits package (no premiums paid by employees) - including health care, dental, etc. Pension following one year of service Employee lunches & events

JOB SUMMARY

Responsible for representing Miura as a customer service technician for agents and customers on behalf of the service department. Services, inspects and repairs all boilers. Makes recommendations for boiler spare parts. Covers 24 hr on call on a rotation basis. Offers support by phone and email to customers. Reports to Assistant Manager for all administrative requirements, and Field Supervisor for field work activities.

This position services the GTA area but will report to our location in Brantford and support other areas as needed

PRINCIPAL RESPONSIBILITIES AND DUTIES

Travels to customer locations in Ontario and identifies boiler failures/problems. Repairs, services or replaces all items as deemed necessary and appropriate. (uses wrenches, hand tools, combustion analyzers, and multimeters) Performs regular inspections on boilers in Ontario as outlined in the Inspection Report Form. (uses wrenches, hand tools, combustion analyzers, and multimeters) Troubleshoots boiler control panel problems and all associated wiring and parts deficiencies and repair or replace anything where necessary. (uses multimeter and simulator) Take water samples from customers Miura steam systems for analysis Perform basic water treatment testing of the boiler water program and report conditions to clients Communicates with customers (by phone, email or in person) to solve their complaints. Maintains Fleetmatics account by uploading reports and data. Assesses and identifies all scale and corrosion related problems with regard to the boiler. Assesses and evaluates steam and hot water distribution systems such that safe and appropriate recommendations and evaluations can be made. Maintains parts inventory in stock room and in vans. Informs company representative when parts may need to be ordered for warehouse stock. Performs the start up of boilers for new or retrofit installations and monitors boiler operations to ensure that the boilers are working appropriately and that any problems are resolved. Ensure adherence to all COMPANY policies and practices including; Health and Safety, HR and any additional that are applicable in your role. Other duties and responsibilities as required.

EDUCATION AND EXPERIENCE

TSSA G1 Gas license for Ontario Valid G Ontario Drivers License + Clean Drivers Abstract 3-5 Years Experience Servicing Commercial Boilers Water Treatment experience is an asset 3-5 Years Customer Service Experience

ACCOMODATIONS

Miura Canada is an equal opportunity employer. Please contact the People & Culture Department via email canada-hr@miuraz.com if you require any accommodation in order to fully participate in our recruitment process. We thank all candidates for their interest; however only those most qualified will be contacted.

Job Type: Full-time

Pay: $48.00-$52.00 per hour

Benefits:

Company car Company events Company pension Dental care Employee assistance program Extended health care Life insurance Paid time off Tuition reimbursement Vision care Wellness program
Licence/Certification:

Gas Fitter 1 (G1) License? (required) Class G Drivers License (required)
Work Location: On the road