We are hiring an Afternoon Shift Gas Bar Supervisor to work at our 114 Avenue Gas Bar & Car Wash site in Fort St. John. The successful candidate will be the first line of leadership as they guide a team of gas bar attendants towards achieving a top-quality customer experience.
Who We Are
Fort St. John Co-op is a growing member-owned business with over 70 employees that has proudly served the Peace-Liard region for over 80 years. With a strong foundation in fuel, convenience, and bulk petroleum. We operate with a local focus, guided by our values of Integrity, Commitment, and Responsibility, and our mission to reinvest the Co-op's profits back into our communities.
Key Responsibilities
Encouraging a top-quality customer experience by coaching and guiding Team Members
Support training and development of the team to encourage continuous improvement
Maintaining exceptional site standards
Guide and enforce Co-op policies and procedures
Ensure consistent quality and service of product offerings and programs
Support engagement initiatives, process improvements, and policy updates
Competencies
This position will be assessed on the following core competencies:
Ensures Accountability - Taking responsibility for actions, decisions and outcomes
Directs Work - Provides instruction and oversight to the team
Customer Focus - Creating a customer centric environment that enhances loyalty and retention
Other expected competencies include: Instills Trust, Drives Results, Manages Conflict, and Decision Quality.
Qualifications
2+ years of front-line retail or customer service experience
1-3 years of leadership experience, or relevant post-secondary equivalency
Familiarity with BC Employment Standards, Food Safety, and WorkSafeBC legislation
Strong familiarity with technology, troubleshooting and managing high pressure environments
Ability to safely lift 55lbs (20kg) and carry it 100 meters repeatedly
English proficiency CEFR B2+: meet safety and customer-service standards
Compensation and Benefits
Competitive salary (based on experience and education)
Comprehensive benefits and employer-matched pension (CSS)
Employee discounts, vacation, and performance incentives
Professional development opportunities
We thank all candidates for their interest; only those selected for interviews will be contacted.
For questions about the position or career opportunities, contact careers@fsjcoop.com
Job Types: Full-time, Permanent
Pay: $43,784.00-$54,730.00 per year
Benefits:
Company events
Company pension
Dental care
Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Store discount
Vision care
Experience:
Customer service: 2 years (preferred)
Supervising: 1 year (preferred)
Language:
English (preferred)
Location:
Fort St. John, BC (preferred)
Work Location: In person
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