Job Description

Chances Dawson Creek is currently looking for a vibrant

Gaming Attendant

. Under the direct supervision of the Operations Manager, this position is responsible for a variety of duties including but not limited to, customer service, selling cards, cash handling, calling games and completing detailed paper work, all while contributing to a safe and welcoming work environment for all employees and ensuring adherence to all policies and procedures.

Duties and Responsibilities Include:

Welcome, educate, direct, and serve the customers promptly, professionally, and positively. Assist with floor sales, call backs, specials tables, and clean up during the event. Verifies and processes jackpots, short pays, cancelled credits and hand-pays; makes change; clears tilts and jams; replenishes ticket inventory Conducts prescribed maintenance on slot machines as required Distributes and monitors Reserved signs Documents and reconciles transactions Monitors and reports all irregular or suspicious activities Assume responsibility for cash and floats that have been issued. Be visible on the floor at all times. Complete deposits, as well as daily paperwork and reports. Communicates effectively with all appropriate operational departments Builds strong working relationships with guests and employees Complies with licensing laws, health and safety and other statutory regulations Performs other duties as assigned or directed

Successful Candidates will possess the following qualifications:

High school diploma or GED equivalent Minimum two years cash handling experience in a customer service position Ability to operate adding machines, currency counters and other related equipment Ability to successfully obtain a Criminal Record and Credit Check Professional attitude and appearance, strong interpersonal skills and a team player Dependable and reliable with a demonstrated commitment to service excellence Must be available to work a variety of shifts including days, nights, weekends and statutory holiday Minimum 1 year of customer service experience * Serving It Right Certification