Job Description

Our associates celebrate lives. We celebrate our associates.


Consider the possibilities of joining a Great Place to Work!


Under the guidance of a licensed funeral director, implements choices made by the families' legal representatives regarding the funeral, final disposition of the body and memorialization of the individual. Provides customer service in all areas of funeral arrangements, cremation ceremonies and internment to assist families following the loss of a loved one. Provides exemplary personalized and professional service.

JOB RESPONSIBILITIES

Performs on-call responsibilities including: taking first calls, talking with families, answering questions, providing initial details, and; conducting transfers Supervises and cares for the deceased in a respectful manner while performing a variety of tasks such as: verifying identification; obtaining authorization for embalming; embalming; dressing, styling hair and/or applying cosmetics; preparing cremated remains Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures Negotiates and enters into funeral contracts. Handles contracts, legal documents, and collection of payment in accordance with company policies Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services Arranges for the interment or cremation of human remains Confirms authorization to proceed with the service arrangements Supervises/assists in funeral services by: supervising the parking of cars; ushering; driving funeral vehicles; assisting at chapel and church services; assisting at the cemetery; delivering of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families; setting up and removal of chairs, and; participating at special functions Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules Provides aftercare in absence of Family Service Counselor Ensures potential pre-need referrals are shared with Family Service Counselors Prepares and accurately completes documents and online entries related to services, cremations, maintenance Retains heritage and grows market share through active involvement with community, religious and other organizations

MINIMUM REQUIREMENTS

Education

High School diploma or equivalent

Certification/Licenses

Must eventually meet all licensing requirements in BC Valid BC driver's license with an acceptable driving record

Knowledge, Skills and Abilities

Basic knowledge of religious and fraternal organizations customs Knowledge of computers and some software including MS Office Suite required High level of compassion and integrity Good communication skills Problem solving skills Ability to multi task and set priorities Detail oriented

Pay

$26 - $27/hr
Postal Code: V8Y 1B4


Category (Portal Searching): Operations


Job Location: CA-BC - Victoria


Job Profile ID: K00215


Time Type: Full time


Location Name: First Memorial Garden of Memories