Job Description

POSITION TITLE : Full-Time Transit Bus Operator - Bridgetown, NS

BUSINESS UNIT : Kings Transit Authority

SUMMARY

Under the direction of the Operations Supervisor and Operations Manager, the Bus Operator operates a transit bus in a fixed route transit service in order to meet the requirements of the approved schedule. During her/his shift, the Bus Operator also provides customer service to passengers and conducts pre-trip inspections, shift administration and fuelling.

Main place of work in the Bridgetown area, may be asked to work in different locations as need arises.

DUTIES AND RESPONSIBILITIES

General

Operate a transit bus safely and in accordance with the Nova Scotia Motor Vehicle Act and Kings Transit policies and procedures

Conduct pre-trip inspections and complete related administration

Maintain an awareness of route and network performance while on shift; communicate with other Operators and the Main Office as required to facilitate route connections and provide notice of delays

Collect fares for transit service from customers without exceptions; immediately report attempts at fare evasion or fraud to the Main Office

Sell fare media to passengers; collect and secure funds, and complete related administration

Count passengers and complete related administration

Assist passengers with securing and un-securing mobility devices

Assist passengers with inquiries; maintain a detailed knowledge of:

o Transit routes and network

o Fare structure

o Customer interfaces for fare media

o Customer interfaces for bus WiFi

Top up fluids

Perform minor repairs while on the road

Report bus defects that may occur during shift

Fuel bus at shift end, secure fueling apparatus and fuel cage, sweep and empty garbage, park and secure bus

Shuttle buses when necessary, assist tow operators with loading buses

Support REMO and Bomb Threat Plans when and as required

Promote a safe work environment, comply with OHS policies and procedures

Other duties as assigned by the management staff

QUALIFICATIONS

Education & Experience

Valid Nova Scotia Class 2 License with Air Brake Endorsement or higher (NS Class 1)

Successful completion of Grade 12

Two (2) years' experience in a transportation operations environment would be an asset

Demonstrated understanding of current OHS legislation and general work practices

Technical/Job Specific Knowledge and Abilities

Thorough knowledge of the transit system, schedules, routings, fare structure, and operational policies and procedures

Thorough knowledge of radio communication procedures and demonstrated ability to communicate effectively through this media

Competencies

In addition to specific experience and knowledge necessary for the job, the ideal candidate will have demonstrated strength in, but not limited to, the following competencies:

Customer Service: Implies a desire to help or serve others, to meet their needs. It means focusing one's efforts on discovering and meeting the customer or client's needs. "Customers" include internal colleagues, citizens, elected officials or anyone that the person is trying to help.

Initiative: Identifying and dealing with issues pro-actively and persistently, seizing opportunities that arise.

Interpersonal Understanding: Implies wanting to understand other people. It is the ability to accurately hear and understand the unspoken or partly expressed thoughts, feelings, and concerns of others. It measures increasing complexity and depth of understanding of others and may include cross-cultural sensitivity.

Stewardship of Resources: Ensures the wise use of Authority resources, whether human, financial, material, or informational.

Teamwork & Cooperation: The intention to work cooperatively with others, to be part of a team, to work together, as opposed to working separately or competitively. For this competency to be effective, the intention should be genuine. Teamwork and cooperation may be considered whenever the subject is a member of a group of people functioning as a team.

Valuing Diversity: Is the ability to understand and respect the practices, customs and values of other individuals and cultures. Diversity is beneficial to the organization and community. It applies the ability to work effectively with a wide cross-section of the community representing diverse backgrounds, cultures and socio-economic circumstances, and divergent goals.

WORKING CONDITIONS

Physical Demands:

Outdoor work

Required to operate a bus or service vehicle

Lifting weight of 23kg (50lbs) for the purpose of transporting fluids or necessary items

Sitting for long periods of time

Kneeling, bending, crouching

Environmental Demands:

Work Schedule: Monday to Friday as required by assigned shift, with possible shift adjustments in response to operational requirements.

May be asked to work on Saturdays.

May be exposed to extreme conditions of weather.

There is a requirement to respond at any time when contacted due to a mechanical breakdown or the implementation of the Emergency Response Procedures for E.M.O.

Location:

Bridgetown, NS

SECURITY CLEARANCE REQUIREMENTS:

Criminal Record Check

Note: We thank all applicants for their interest, but only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: From $24.00 per hour

Benefits:

Dental care Disability insurance Employee assistance program Extended health care Life insurance RRSP match Vision care
Application question(s):

What class of driver licenses' do you have?
Experience:

driving: 1 year (preferred)
Licence/Certification:

CPR Certification (preferred) WHMIS Certification (preferred)
Work Location: In person