Job Description

Full-time Sous-Chef at Thermea Spa Village Whitby

We have taken the spa experience and transformed it into a wellness village. Thermea Spa Village Whitby is familiar, feels like home and allows its guests to escape the hectic pace of modern life. Our spa village is the first of its kind, with state-of-the-art installations and at its core, buildings reminiscent of a distant past, when life was strongly connected with nature and steeped in traditions. Our spa village, a twist on traditional spa culture, combines unique experiences inspired by rituals found around the globe with a distinctively Canadian character--a peaceful hideaway for our guests, not too far from home.

It takes a village, join us.

When you work at Thermea Spa Village, you are not just gaining a job--you are finding a family. We pride our community on being one of the warmest and most welcoming--and, our guests truly do appreciate it. We go out of our way to provide excellent care to our guests, as well as our artisans.

What we stand for

Our mission is to give our guests a moment's rest by offering them refuge, away from the pressures of modern life where they may rediscover their own well-being and, as a result, live a happier and longer life. Your role as an artisan of our spa village is to cultivate peace. We are passionate and dedicated team players here at Thermea Spa Village. Always enthusiastic, helpful, conscientious, discrete--and most of all, respectful. We deeply care about everyone--guests and fellow artisans alike--in our wellness village.

What we need

Reporting to the Executive Chef, the Sous Chef plays a key leadership role in managing culinary teams and supporting Front of House artisans to ensure seamless service and a memorable guest experience. The incumbent oversees scheduling, assists in the smooth running of operations, and helps establish and maintain standards and procedures. They are also responsible for ordering supplies, monitoring and minimizing food costs, and contributing to recipe production and development, all while ensuring compliance with hygiene, health, and safety regulations.


A successful leader in this role demonstrates integrity, communicates with clarity and empathy, and fosters a culture of collaboration between kitchen and service teams. With energy, adaptability, and a positive mindset, they inspire confidence while remaining resilient under pressure. By mentoring and developing their people, recognizing achievements, and leading with authenticity, they create an environment where individuals feel valued, motivated, and empowered to thrive.


You will support the elevation of our culture through the lens of our pillars: The best in wellness | The feeling of somewhere else | A trouble-free experience | In a natural state.

What you'll do

Management Activities

Oversee food preparation and cooking operations across multiple kitchens and restaurants, ensuring accuracy, consistency, and exceptional quality. Establish, implement, and enforce departmental and corporate policies, procedures, and standards. Identify and recommend methods to improve efficiency and optimize workflows. Conduct daily inspections of kitchen facilities to ensure full compliance with hygiene, sanitation, health, and safety regulations. Provide hands-on support to the team, particularly during peak service periods. Actively solicit and address guest feedback, resolving concerns promptly to maintain high satisfaction levels. Assist with food preparation and service as required, leading by example on the line. Perform other related duties as assigned.

Leadership and Collaboration

Partner with the Executive Chef to set priorities, manage workloads, and develop work schedules that align with operational and financial goals. Support the recruitment, selection, training, development, and performance evaluation of staff. Supervise and motivate team members to foster a positive, professional, and growth-oriented work environment. Contribute to recipe development, menu planning, and plate presentation; provide training on new dishes and ongoing feedback to ensure consistency. Stay informed on emerging food and beverage trends and introduce innovative ideas to enhance the culinary offering. Cultivate and maintain strong relationships with suppliers and industry partners to support operational excellence.

When

You will work a varying schedule, so flexibility is required (days, evenings, weekends, holidays).


At Thermea spa village we are committed to fostering an inclusive, accessible environment, where all employees and guests feel valued, respected and supported. Accommodations are available upon request for candidates throughout the hiring process. If you require an accommodation, we will work with you to meet your needs.