Job Description

MEMBERSHIP SALES ASSOCIATE

Job Type: Full-time

Salary: $43,000 plus Commission

Location: Prosserman JCC, 4588 Bathurst Street, North York. ON

Are YOU our Membership sales Associate?

At your core, you're a superb

community connector

with a passion for

sales and service

. You have a strong drive for

results

and a demonstrated positive track record in building relationships, closing sales and providing exceptional customer service. You are a highly motivated, organized, self-starter and collaborative team player able to work a flexible schedule, including evenings and weekends.

Jewish culture, traditions, and a connection to Israel

are evident in your passionate and friendly interactions. Hebrew/Russian fluency is an asset.

Key Responsibilities

Selling all JCC programs, above and beyond fitness while meeting all sales performance metrics (KPI's). Participating and contributing to a high energy, JCC-thinking culture. Ensuring JCC branding through consistency and continuity in all actions. Creating a welcoming presence and positive first and last impression and experience for all members and guests seeking assistance and/or using the JCC. Nurturing member relationships, promoting programs and participating in special events. Providing exceptional customer service and follow up. Resolving Complaints as needed and knowing when to escalate for assistance. Processing membership account changes, daily billing and other day-to-day operational administrative tasks.

About the JCC

At the JCC, you are part of something bigger. You matter.

The JCC is an open, inclusive, and welcoming community, where belonging is everything. The J has become one of the largest platforms for engagement and connection to community in the Greater Toronto Area; a place where multiple generations can strengthen their body, mind, and soul. Programs include arts and culture, aquatics, recreation, education, sports, fitness, daycare, day camp, and more. For over 100 years, JCCs have been serving Jewish communities around the world. There are over 300 JCCs globally and 150 in North America. 1.5 million people enter a JCC each week in North America.

In the JCC's recently completed Strategic Plan, it set a bold and ambitious goal that, by 2026, the number of people engaging with the Prosserman JCC and the Schwartz/Reisman Centre will triple as the JCC becomes the centre of a thriving Jewish community. We are on a growth path of transformative change so that, when we're done, 75,000 people annually will experience the JCC's new mission; to be a hub of community, dedicated to the enrichment of Jewish life through meaningful shared experiences.

What you will receive

The opportunity to work with some of the most passionate, driven, and effective community builders and educators in Toronto. Be part of a culture that will continue to challenge and empower you to keep learning and growing.

What else can you expect?

Swim, workout, and enjoy all our classes, programs, events, and performances with a free Membership to the JCC. Generous staff discounts on paid programs like summer camp, swimming lessons, personal training, competitive sports leagues, etc. Medical and dental insurance through Equitable Life- the JCC pays 65% of the premium. Free parking Time Off: - Paid time off (PTO) for sick days, and vacation. People-centered, flexible work environment that always puts your family and/or your personal life and overall well-being first.

Reports to

: Membership Sales Supervisor

Job level and Salary

: Level 1, $43,000.00 (correlated with salary band) plus commission. The JCC has a comprehensive compensation strategy and benchmarked salary bands, available upon request.

To Apply

:

We welcome all applicants. Accommodations during all phases of the hiring process will be made wherever possible. Please submit your resume and cover letter to Lia Baird, Human Resources Generalist by March 31st, 2025 at lbaird@srcentre.ca

We appreciate your application; however, we will only be contacting the candidates we wish to interview.

Don't self-select out if you're missing a bullet point or two of this job description from your resume. We are open to candidates of all backgrounds and are committed to cultivating a diverse and inclusive team. If this job description energizes you, let's talk.

Job Type: Full-time

Pay: From $43,000.00 per year

Benefits:

Casual dress Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site childcare On-site gym On-site parking Vision care Wellness program
Work Location: In person

Application deadline: 2025-05-31