SOMA Chocolatemaker is a small maker of chocolate delights. We have a team of small and mighty people making, and helping people enjoy, chocolate. Looking for people who are smart, hardworking, and lovely to join our great work environment.
https://www.somachocolate.com/
Position : FOH Retail Sales Associate & Tasting Guide ( Full time)
77 Brock Avenue, Toronto, Ontario, M6K 2L3
KEY RESPONSIBILITIES
Retail & Customer Service
Deliver warm, informative customer service in-store
Share product knowledge and guide customers through selections
Take and fulfill orders, including preparing drinks
Respond to customer inquiries via phone
Package chocolate and confections with care
Maintain store cleanliness, including end-of-day duties
Chocolate Tasting Experiences
Lead chocolate tastings for public and private groups
Speak knowledgeably about chocolate origins and tasting notes
Set up and clean up tasting areas
Create a welcoming and educational experience
REQUIREMENTS
Minimum 2 years of experience in retail sales or food service
Strong verbal communication skills
Comfortable speaking in front of groups
Able to work independently and in a team
Attention to detail and consistency
Calm under pressure and multitasking
Able to follow company procedures
Able to stand or sit for long periods
Available weekends and holidays
Legally eligible to work in Canada (citizen, permanent resident, or valid work visa)
BONUS POINTS IF YOU
Love chocolate, food, and storytelling
Enjoy public speaking or education-based roles
Have hosted tastings, tours, or workshops
Have at least 1 year of experience in tourism or hospitality
Are fluent in more than one language
Job Type: Full-time
Pay: From $17.60 per hour
Expected hours: 30 - 40 per week
Benefits:
Discounted or free food
Flexible language requirement:
French not required
Shift:
Day shift
Experience:
Hospitality/Tourism: 1 year (preferred)
customer service: 2 years (preferred)
Licence/Certification:
Food Handler Certification (preferred)
Work Location: In person
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