Job Description

The Client Services Nurse (CSN) supports primary care providers in delivering comprehensive, culturally safe diabetes care and prevention services to Indigenous communities. Working within the RPN/RN scope of practice, the CSN will provide training and support to community partners and frontline providers, with a focus on building capacity across the province.

ABOUT THE ROLE

Client Services Nurse The Indigenous Diabetes Health Circle (IDHC) is seeking a skilled and compassionate CSN (RPN or RN) to support the delivery of community-based health programs and client services. This role plays a key part in delivering clinical support, coordinating care, processing client applications, and supporting screening and wellness initiatives. The CSN will also assist with administrative tasks and collaborate closely with internal teams and external partners to ensure high-quality service delivery.

KEY RESPONSIBILITIES

Support frontline healthcare workers and partners in the delivery of Chronic Kidney Disease (CKD) screening and wellness services. Assist with reviewing and processing client applications for subsidized services (orthotics, footwear, etc.). Maintain and update client files, treatment notes and follow-up documentation. Coordinate clinic logistics: booking appointments, prepping spaces, collecting evaluations, and managing clinic-related communication. Provide professional input on the Foot Care Advisory Committee and participate in meetings.
COMPENSATION RANGE $58,000 - $104,000

HOURS Monday - Friday 8:30 a.m. - 4:30 p.m.

LOCATION Province-wide (remote) Niagara Region preferred.

HOW TO APPLY Submit resume by Friday, September 5, 2025 to: hr@idhc.life

FIND COMPLETE JOB POST AT https://idhc.life/wp-content/uploads/2025/08/IDHC-Client-Services-Nurse-Job-Posting-Aug-8-2025.pdf

Job Type: Full-time

Pay: $45,000.00-$58,000.00 per year

Benefits:

Vision care
Ability to commute/relocate:

Thorold, ON L2V 4Y6: reliably commute or be willing to relocate with an employer-provided relocation package (required)
Application question(s):

Do you have Cultural Safety certification (e.g., San'yas Indigenous Cultural Safety Training or equivalent recognized program) ?
Licence/Certification:

Driving Licence (required)
Work Location: Hybrid remote in Thorold, ON L2V 4Y6