Job Description

Frilly Lilly Windermere is looking for a bright, and motivated Team Lead to join our fabulous team!

Who Are We?

Frilly Lilly is a proudly Canadian beauty boutique! Our services include waxing, facials, manicures, pedicures, lash and brow services. The Frilly Lilly experience provides an elevated, relaxed, and inclusive atmosphere for clientele. Our expertise has made us leaders in the industry and has provided us with a loyal customer following.

Our brand is whimsical with a love for vintage, light, and natural elements. Each Frilly Lilly boutique carries a full range of product lines, jewellery pieces, accessories, home goods, and lifestyle items (hello, vintage treasures!). We have developed our own line of Frilly Lilly bath and beauty care products, and love to use them in our services. Want more of a visual? Visit our Instagram @frillylilly.

The role of a Team Lead is to lead the team to deliver world class esthetic services and maximize sales, while cultivating excellent relationships with guests and team members.

Job Functions

People Management

Hiring: refer and source potential new hires

Onboarding: support with new team members onboarding and training

Engaging: create and contribute to a positive and inspirational work environment

Scheduling: ensuring schedule integrity, by maximizing team availability

Learning: provide coaching and feedback to elevate the performance of our people

Developing: to develop top talent by providing coaching and feedback to all teammates

Sales Management

Ensuring team and guests are educated on accurate product knowledge

Lead the team to sell retail product and advance all clientelling efforts

Business Management

Assist in keeping the boutique and product displays well maintained and assist with the daily operations.

Overseeing inventory counts, all boutique orders, and any Risk related queries

Why Join Frilly Lilly?

Set schedule and guaranteed hours (hello, work life balance)

Employee incentives, perks, and commission

40% off retail & 50% off services (wahoooo!)

Paid professional development opportunities

What We Look For?

Must be a beauty care fanatic!

Two years of management experience is preferred.

Previous experience within the industry (spa, beauty, cosmetics, fashion) is fantastic!

Ability to multitask is required.

Excellent customer service skills.

Ability to work evenings and weekends.

Enthusiastic and extremely personable.

Reliable, dependable and self-motivated.

If this sounds like you, we'd like to hear from you!

Job Types: Full-time, Permanent

Pay: $17.00-$19.00 per hour

Additional pay:

Overtime pay
Benefits:

Flexible schedule Store discount
Flexible language requirement:

French not required
Schedule:

8 hour shift Monday to Friday Overtime Weekends as needed
Work Location: In person