Job Description

Admin/Reception

Growing Functional Medicine Clinic in Burlington seeking permanent 25-35 hour /week patient service & administrative support person to join our team. The ideal candidate must be a highly organized self-starter with a passion for customer/patient service.

In this support role you will be instrumental in ensuring smooth operations at our front desk while providing exceptional customer service. Reporting to the Office Manager, your core responsibilities will include managing phone systems, performing data entry, and maintaining digital filing systems. Your proficiency in Microsoft Office and familiarity with medical terminology will enhance patient interactions and support our medical office environment. With relevant experience in customer support, you will contribute significantly to our team's efficiency and patient satisfaction. Join us in delivering outstanding service in a professional setting. With excellent communication skills you will also have a passion for wellness and health combined with a strong desire to learn and grow within the position.

First consideration will be given to those who have experience in medical administration and/or customer service.

You MUST ANSWER the screening questions to be considered

Skills and Experience

Work well in a fast-paced environment

Ability to multitask

Superior organizational skills

Competent MAC and PC systems an asset

Proficient in MS Office (Word, Excel, PowerPoint)

Excellent verbal and written English language skills

Competency in telephone skills

Outstanding interpersonal skills

Impeccable Customer Service Experience (medical office beneficial but not exclusive)

Passion for Natural Healthcare

Experience with Canva and Posting to Social Media desirable

Event planning and execution desirable

Medical terminology certificate preferred

CPR and Basic First Aid desirable

Essential duties and responsibilities

Deliver customer service in person, on the phone, virtually

Financial systems such as customer payments

Address and coordinate new clinic patients and inquiries

Daily operations of medical office including patient scheduling

Schedule

Monday to Friday (some exceptions)

Full time 25-35 hrs/week

Salary

$18.50-$23/hour, wage to commensurate with experience

Location

Burlington On.

How to Apply:

Please email info@drwizz.com

1) cover letter outlining:

a) your experience relevant to the administrative position

b) examples of your excellence in providing impeccable customer service

c)answers to screening questions

2) resume

Burlington, ON: reliably commute or plan to relocate before starting work (preferred)

Education:

Secondary School (preferred)

Work Location: In person

Job Types: Full-time, Part-time, Permanent

Pay: $18.50-$23.00 per hour

Expected hours: 25 - 35 per week

Benefits:

On-site parking
Flexible language requirement:

French not required
Schedule:

Monday to Friday
Ability to commute/relocate:

Burlington, ON L7P 4N3: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (preferred)
Experience:

Front desk: 1 year (required) Administrative: 1 year (preferred)
Language:

English (required)
Work Location: In person

Application deadline: 2025-07-30
Expected start date: 2025-08-11