Job Description

The Chiropractic Office & Health Associates is seeking a reliable and friendly medical receptionist to fill the role of Client Care Coordinator. As our client care coordinator, you will be the first point of contact for our health practice, and provide administrative support to ensure a premium client experience.

The ideal candidate will have previous front desk experience in the medical field, excellent English communication skills, attention to detail, and a positive can-do attitude.

For the successful candidate, this job starts end of August.

Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Answer phone calls and schedule appointments
- Verify patient insurance information and collect co-pays or payments
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Coordinate referrals to other healthcare providers as needed
- Provide excellent customer service to patients and address their inquiries or concerns

Additionally

-Assist with email marketing and social media management

Skills:
- Proficiency in operating phone systems and handling multiple lines
- Experience with direct billing and insurance billing platforms such as Telus Health
- Knowledge of electronic medical records (EMR) systems, preferably JANE
- Strong administrative skills, including data entry and record keeping

-Familiarity with CANVA and social media posting
- Previous experience as a front desk assistant in a multidisciplinary clinic is a BONUS

As a client care coordinator you will play a crucial role in providing exceptional customer service to our patients. Your attention to detail, organizational skills, and ability to multitask will contribute to the smooth operation of our office. If you are a motivated individual with a passion for patient care and administrative support, we encourage you to apply.

Learn more about us art www.thechiropracticoffice.ca

Job Types: Full-time, Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 30 - 40 per week

Benefits:

On-site parking
Schedule:

Monday to Friday Morning shift Weekends as needed
Experience:

medical reception: 1 year (required) Electronic medical records: 1 year (required)
Work Location: In person

Application deadline: 2025-07-28