Job Description

For over 40 years Annex Pro has been one of the most trusted suppliers of technology and services to the Media and Entertainment industry in Canada, with branches in Vancouver (HQ), Toronto, Montreal and a satellite office in Los Angeles.

We're building a team of bright, passionate, inquisitive people who want to make a difference

About Our Customers

Our customers are involved with

Creating animation and visual effects for feature films and TV Videogame development, immersive experiences, real-time cinematography Video editorial, audio post-production and music recording Digital media education, advertising/marketing, architectural rendering and a variety of others involing media production workflows

About Us

We're a small, experienced owner-led team that values clarity, accountability, and smart use of modern tools. Our culture is casual but serious about results - we listen closely to customers, act with urgency, and operate transparently and ethically. We foster a respectful, positive work environment, welcome feedback, and offer real opportunities for growth.

Annex Pro partners with Autodesk, Avid, Wacom, Apple, Adobe, Lenovo, Qumulo, Dell, HP, Blackmagic Design, EIZO and hundreds of others to supply market leading technology solutions and support to organizations with complex media production needs, while also operating multiple growing B2C eCommerce platforms.

Annex Pro headquarters is located in the Grandview-Woodland area of East Vancouver, on major transit routes, just a couple of blocks from the Drive. We prefer this role to be full-time and office-based, working five days a week, but we're open to a hybrid or fully remote arrangement anywhere in Canada for the right candidate.

: Full Time Inside Sales Representative (ISR)

We are looking for an Inside Sales Representative to support our Account Managers and help move opportunities forward efficiently and accurately.

This role is ideal for someone who enjoys sales enablement, customer interaction, and proactively using AI and automation to reduce admin work and increase throughput.

You will not be cold calling all day. You will be supporting real customers, real opportunities, and real revenue.

How We Use Automation

We are increasingly using automation and AI tools (eg ChatGPT, Copilot, HubSpot CRM, NetSuite) to reduce manual work. You should be comfortable using AI to:

Draft follow-up email, summarize calls or customer notes Research accounts and products Prepare quote drafts and comparisons
You don't need to be an "AI expert," but you must be curious, practical, and willing to use modern tools daily.

Key responsibilities include (but not limited to):

Support Account Managers with quotes, renewals, and follow-ups Research customer accounts, products, and configurations Draft professional customer communications Maintain accurate CRM records Assist with order processing and coordination Support both B2B customers and occasional B2C inquiries Identify opportunities to improve efficiency through automation

What We're Looking For

Eager to be a part of a growing company Energetic, quick learner with good judgment Excellent customer service skills 2-5 years of inside sales, sales support, or customer-facing experience Experience in technology, IT, SaaS, e-commerce, or a related field Comfortable working with CRM systems and modern sales tools Practical experience using AI or automation to save time Strong written communication skills Organized, detail-oriented, and reliable Based in Canada and legally able to work here

Nice to Have (Not Required)

Experience with VARs, MSPs, or IT resellers Familiarity with media, creative, or production environments Bilingual English/French Experience supporting renewals or subscription-based sales

Compensation & Benefits

Base Salary: $50 - $65K (depending on experience) OTE: CAD $65 - $80K Performance-based incentives Flexible work environment (remote/hybrid if not located in Vancouver) Exposure to modern sales tools and automated/AI workflows Opportunity to grow with a stable, long-standing Canadian company

Why This Role Is Different

Less admin, more impact Real customers, not endless cold leads Modern tools encouraged, not resisted Small team where your contribution matters Learn skills that will stay relevant as automation/AI reshapes sales roles

The details

Full time, Mon-Fri, closed weekends & holidays Excellent, flexible medical and dental benefits 3 weeks vacation (plus office closure btwn Chistmas & New Year's) Office kitchen stocked with complementary drinks/snacks Employee discounts on software and hardware Weekly "Free Lunch Friday" Regular professional development sessions There may be office pets (dogs, cats) so be allergy-free Start date: Immediate

Important:

Please include "ISR" in the subject line of your reply We highly recommend including a personal letter explaining what differentiates you from other candidates, why you believe you are a good match for the role, and any other information you would like us to know
Thanks in advance for your application, short-listed candidates will be contacted.

Job Type: Full-time

Pay: $50,000.00-$80,000.00 per year

Benefits:

Dental care Extended health care Paid time off Store discount Vision care Wellness program
Application question(s):

Have you reached PR or Citizenship status in Canada?
Education:

Bachelor's Degree (preferred)
Location:

Vancouver, BC V5L 2G1 (preferred)
Work Location: In person