Job Description

Description

Position at Performance Auto Group

Drive for Excellence

Performance Hyundai is the top rated guest satisfaction Hyundai Dealer in Canada. An international award winning team for consecutive years, we have been consistently recognised for our commitment to excellence in sales, service and guest satisfaction.

Part of the Performance Auto Group, a leading automotive group, we are committed to integrity, believe in employee empowerment, passionate about innovating, care about a great guest experience and giving back.

Performance Hyundai is currently seeking an experienced and organized Full Time Front Desk Administrator to join their dynamic team. The successful candidate will be primarily responsible for answering and routing telephone calls and greeting new arrivals upon arrival to the sales floor.

About Us

Performance Hyundai is a family oriented and team environment; where we support each other and have an open door policy. You are motivated, a self-starter with a positive attitude, have a passion for retail automotive and you believe in the success of our team. You are trustworthy and demonstrate care when serving our customers and community. We celebrate our successes together, each and every one. We look forward to having you on board!

• Great Experience: Every customer is entitled to a great experience
• Integrity: We are honest and transparent in our actions
• Diversity: We are stronger through the inclusion of people, brands and ideas
• Innovation: We passionately embrace opportunities for new and continuous improvements
• Empowerment: We encourage and support our people in taking initiative
• Giving Back: We positively impact the communities in which we live, work and raise families

About you.

You are performance driven, empathetic and are passionate about guest service. At Performance Hyundai we are known for our positive energy, empathy and commitment to excellence. You are process oriented, transparent, disciplined and team oriented. We have many successes here and we celebrate each and every one. We look forward to having you on board!

Here's what you'll deliver:

• Work Hours: Monday to Thursday 8:00 am until 4:00 pm and Fridays 8:00 am until 6:00 pm.
• Answer and Direct all incoming calls in a courteous and professional manner.
• Strive to minimize the amount of time customers are placed on hold.
• Greet showroom customers and assist with basic inquiries.
• Communicate messages to appropriate parties in a timely manner.
• Update dealership schedule/directory on a regular basis.
• Motor vehicle licensing administration.
• Vehicle inventory administration.
• Assist the service department with scheduling appointments
• Perform other related administrative tasks as required by management.

What you need to succeed:

• Strong oral and written communication skills.
• Minimum of 1-2 years administrative experience required.
• Reception and/or Dealership experience is considered an asset.
• Must be team oriented with a positive attitude.
• Organization, Prioritizing, Multitasking, and Interpersonal Skills
• Initiative & Problem-solving Abilities
• Customer Service Experience is an asset
• Attention to Detail & Accuracy
• Able to meet deadlines and work well under pressure in a fast-paced environment.
• Personable, reliable, courteous, dependable.
• Able to work independently or as a part of a team.
• Willingness to be trained on motor vehicle license
• Strong computer skills; experience with Google drive is considered an asset.

What's in it for you?

• Excellent management support and guidance
• Opportunities through our Internal career mobility program
• Access to health, dental and vision insurance
• Disability, critical illness and life insurance for the unexpected
• Our Employee Assistance Plan (EAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Discounts to retailers and service providers across the country
• Free and engaging employee events
• Did we mention we love giving back to our communities?!

Performance Auto Group is a leading automotive company in Southern Ontario with over 1800 employees, 22 brands and 30 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

Performance Auto Group is an Equal Opportunity Employer. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, accommodations are available for all parts of the recruitment and selection process. Applicants may request any accommodation needs required.

No Phone Calls please. We thank all applicants, however only those contacted for an interview will be considered.