Job Description

Overview

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointments, patient inquiries, and administrative tasks efficiently. This role requires excellent communication skills, familiarity with dental office procedures, and proficiency with electronic medical records systems. Prior dental office experience is highly preferred to ensure smooth daily operations and exceptional patient service.

Responsibilities

Greet patients warmly and professionally upon arrival Manage multi-line phone systems to schedule appointments, answer questions, and handle patient inquiries Verify patient insurance information and update electronic medical records accurately Prepare and organize patient charts and documentation using Dentrix or Epic software Collect payments, co-pays, and process billing transactions efficiently Confirm upcoming appointments and follow up as needed to reduce no-shows Maintain a clean and organized front desk area to promote a welcoming environment Assist with administrative duties such as filing, data entry, and correspondence Coordinate with dental staff to ensure smooth patient flow throughout the day

Skills

Proficiency with dental practice management software such as Dentrix or Epic is highly desirable Strong knowledge of medical terminology relevant to dentistry Experience with electronic medical records (EMRs) systems and office administration Excellent communication skills for interacting with patients, staff, and insurance companies Ability to handle multi-line phone systems efficiently in a fast-paced environment Previous dental office or medical office experience is preferred but not required Strong organizational skills with attention to detail in record keeping and scheduling Professional appearance and demeanor suitable for a healthcare setting
Job Types: Full-time, Permanent

Work Location: In person