Job Description

DescriptionNew Directions Community Residential Facility, (CRF) provides residential support to adult male offenders who are conditionally released to the community. The CWII supports the mission of The Salvation Army through positive interactions with clients by fulfilling main reception duties.KEY RESPONSIBILITIES:Communication

• Responsible for maintaining and entering information into logs
• Receives incoming calls
• Communicate conditions of release and CRF guidelines to clients

Monitoring

• To observe and monitor client behavior
• Monitor security of the facility with the use of security cameras
• To conduct bed checks and wellness checks of clients
• Documenting and reporting occurrences to management and CSC

Documentation

• To prepare and maintain documentation for client files
• To create, maintain and secure the safeguarding of protected information
• To prepare documentation in compliance with H&S procedures

Perform other duties as requiredWORKING CONDITIONS:This is a permanent, full-time position based on 37.50 hours per week. The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility. Applicable shifts include a \xc2\xbd hour unpaid meal break. This is a continuous operation (24/7) facility.Shifts: Sunday-Thursday 23:00-07:00am

• Performs duties in the community residential facility
• No travel required

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Completion of Secondary School Diploma
• Post-secondary studies in Social Services
• Valid, current certification in First Aid & CPR and Non-Violent Crisis Intervention
• Alternative combinations of education and experience may be considered

EXPERIENCE AND KNOWLEDGE:

• Minimum of one (1) year experience working with adults in the criminal justice system in an institutional or residential setting

SKILLS AND CAPABILITIES:

• Attention to detail, problem solving and analytical skills
• Strong oral communication skills that help to establish trust with clients
• Competent in word processing, including Windows, Microsoft Office, Excel
• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening
• Ability to obtain Enhanced Reliability Security Clearance through Correctional Service Canada
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.We thank all applicants, however, only those candidates to be interviewed will be contacted.You must advise your managing supervisor of your intentions prior to submitting your application.

The Salvation Army