Job Description

Minimum experience: 3+ years in a similar role

Full Stack Engineer - Systems and Integrations Developer

Reports To: Chief Technology Officer (CTO)

About Us

FaxSIPit has been a leader in secure digital faxing for over 15 years, powering white-label cloud fax solutions trusted by resellers, carriers, and service providers globally. We move millions of documents securely, helping organizations streamline workflows and meet compliance needs in healthcare, government, and other regulated industries. We're a small, agile team doing big things in a niche space that has a huge impact.

Purpose

This role is about building the systems, integrations, and automations that support customer success, onboarding, billing, and our core platform. You'll work across teams to deliver solutions that scale, using generative AI and modern tools to move faster and smarter. Your work will directly impact our customers and the company's ability to grow, and there's also room for you to grow: into platform ownership, product leadership, or whatever challenge excites you next.

Key Responsibilities

Own and Evolve the Backbone of Our Operations.

You'll take ownership of the systems that keep our business running: fulfillment, billing, number porting, and license management. These aren't back-office afterthoughts, they're what make it possible to deliver a seamless customer experience. You'll shape how these systems scale as we grow, and how they connect to every other part of the business.

Deliver Integrations That Unlock Customer and Partner Value.

You'll build and support the integrations that make our platform easier to adopt, easier to scale, and more valuable to customers and partners. These may include product-level integrations with partner platforms, workflow connections for customer environments, or systems that streamline billing and fulfillment. Your work will reduce friction, extend our reach, and help us meet the real-world needs of the people we serve.

Contribute to a Mission-Critical Platform.

You'll get your hands into the engine room: our core faxing infrastructure. You'll support improvements, fix pain points, and build the experience to take on deeper platform work over time. It's the kind of legacy-meets-modern tech stack challenge that's rare to find.

Bridge Tech and Business.

You'll work directly with Customer Success and Product to understand real-world problems, then turn those into smart, scalable systems. You'll need strong communication skills and a product-minded approach to analyze workflows, translate needs into code, and bring clarity to complex decisions.

Required Skills

Strong software development background, ideally with experience in Python and TypeScript (preferably using Angular). Experience designing and working with APIs, building system integrations, and maintaining production services. Comfortable with debugging, performance tuning, and technical documentation. Experience using AI-assisted development tools (e.g. GitHub Copilot, ChatGPT) as part of your workflow: not just to write code, but to explore ideas, debug, document, and accelerate learning. Curious about how AI will reshape developer tools and practices. Ability to manage complex projects with multiple stakeholders. Strong organizational and excellent communication skills.

Preferred Skills

Familiarity with SaaS, telecom, or UCaaS environments. Experience building internal tools or writing scripts to automate workflows and reduce manual work. Experience with Java, C, or C++.

Why It Matters

This role is about unlocking momentum. You'll build the tools and integrations that help teams move faster, make customers happier, and make our platform easier to adopt and scale. Your work will create leverage across the company helping us deliver more value with less friction as we grow.

We work in small, agile teams with minimal red tape and a direct communication style. You'll have real ownership, room to grow, and the chance to influence the tools and systems our customers rely on every day. If you like solving problems that impact users and want to do it in a culture that's supportive, focused, and a little informal, we'd love to meet you.

Location & Benefits

Hybrid work model from our office in Vancouver $80k-$100k annual salary + bonus potential Extended health and dental benefits RRSP matching Paid time off and flexible work arrangements
Job Type: Full-time

Pay: $80,000.00-$100,000.00 per year

Additional pay:

Bonus pay
Benefits:

Dental care Extended health care Paid time off RRSP match
Experience:

Full-stack development: 3 years (required)
Location:

Vancouver, BC V6A 4C7 (required)
Work Location: Hybrid remote in Vancouver, BC V6A 4C7