Job Description

Fulfillment - Order Picker/Packer Part-Time

About SophieGrace

SophieGrace is a high growth apparel brand based in western Canada and shipping world wide. We offer elegant mix and match separates that make getting dressed in the morning effortless. Our customers are CEOs, Politicians, Doctors, Lawyers and Engineers. They come to SophieGrace for the ease and sophistication because they have so much more to do than worry about what to wear.

Working out of our Vancouver Showroom your key responsibilities will be to:

Handling orders and returns:

Efficiently and accurately picking, packing, and shipping customer orders. Collaborating with the marketing team to fulfill influencer marketing campaign orders. Providing customer service support for inquiries such as sizing, shipment tracking, returns, and exchanges. Handling the receipt, inspection, and restocking of returned items.

Receiving and Managing Bulk Inventory:

Receiving and ensuring accurate organization of new product shipments. Handling the receipt, inspection, and restocking of returned items. Assisting in setting up new products on Shopify. Managing Shopify inventory by creating and receiving transfers from suppliers.

Additional Responsibilities:

Maintaining the cleanliness and visual appeal of the Vancouver showroom, including daily cleaning tasks.

Schedule:

Part-time position, 25 - 40 hours weekly. Shift timings may vary according to operational requirements.

You have:

High school diploma or equivalent. Ability to work effectively both independently and as part of a team. Strong communication skills. Capable of lifting at least 25 pounds unassisted; potential to lift over 25 pounds with or without assistance. Detail-oriented approach to ensure precision in order processing. Basic computer skills for order tracking and inventory management. Previous fulfillment, warehousing, or related experience is advantageous. Excellent communication and interpersonal abilities with customers and team members. Self-motivated, capable of working autonomously while recognizing when to seek guidance. Undertake merchandising tasks like steaming, folding, and displaying products as per company standards.

Benefits:

Competitive hourly wage. Opportunity to be part of a dynamic and expanding company. Access to on-the-job training and development. Eligibility for employee discounts on company products (if applicable).
Job Type: Part-time

Experience:

Warehouse: 1 year (required)
Language:

English (preferred)
Work Location: In person