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Desktop Analyst

Job# FT29483
Location Edmonton, AB
Job Type Contract
Salary Negotiable
Contact sgerard@finney-taylor.com

Status ACTIVE
Date Posted November 21, 2022
Submission Deadline November 28, 2022
Job Stream
Benefits Contract

Details

:Our Client is looking for a Desktop Analyst in Edmonton, AB for a 3-years contract role.Must Have Primary Skills :Required Skills:

• Diploma or Certificate within the scope of Information Technology or High School diploma combined with years of experience in a deskside support role.
• CompTIA A+ or equivalent experience
• Clean criminal record and driving abstract
• Manage, & support end-user devices (laptops, desktops, rugged tablets, mobile phones, printers, etc)
• End user software support Windows 10 and Windows 11, MacOS, Microsoft Apps for Enterprise (O365) and other desktop software applications
• Provide Tier 2 support which includes a dedicated service for walk up support to end-users.
• Image, deploy and configure new computers/laptops and install various software application
• Recording all inventory, incidents/service request ticket updates into our incident management system.

Nice To Have Secondary Skills :Meeting Room support experience would be an asset.
Strong knowledge of Microsoft Teams and Teams Telephony would be a significant asset.Proven Experience In :. Resource must have own mode of transportation to travel

• Experience providing desktop hardware and software support to users
• Experience administrating/supporting computer end-user devices in a large, complex environment supporting device hardware (e.g. PCs and Mac's, mobile devices, and peripherals), operating systems, device imaging application installation, deployment and security tools.
• Experience troubleshooting and managing file and print services
• The ability to communicate effectively and professionally including producing written technical material that is concise, grammatically correct, and structured to communicate the intended message with high efficacy

send resume to sgerard@finney-taylor.com
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Skills

Hardware

Must Have at least 2 years of experience with/in Troubleshooting software and network issues

Operating Systems

Must Have at least 3 years of experience with/in Desktop Support specialist

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