SLCS is currently seeking a Full-Time Landlord Liaison for Project Home. As a member of this interdisciplinary team, you will work closely with other team members to support youth, adults and families at risk of homelessness to maintain safe, appropriate and permanent housing.
In this role, you will work closely with private and non-profit landlords as well as property management companies to support the landlord tenant relationship. As a landlord liaison, you will mediate tenant-landlord conflicts, inform and support the landlord and tenant regarding their rights and responsibilities, help them understand and have knowledge on the Residential Tenancy Act, help to navigate situations involving the Landlord and Tenant Board and mitigate tenant related risks. You will develop positive relationships with landlords and help educate them about the diverse populations occupying their units to help reduce stigma and discrimination. You will work collaboratively with team members to help educate and entice landlords and property managers to participate in helping to solve homelessness in our community. In collaboration with the rest of the team and community partners, you will be responsible for unit inspections at move-in/out, assessing cleaning/repairs required in all units, obtaining quotes for repairs, liaise with landlords to verify receipt of rent payments from tenants, as well as mediate conflicts and work towards a resolution in an effort to reduce the risk of participants returning to homelessness. This role also requires preparing and maintaining statistical data, compiled on an on-going basis to assist in identifying trends, and developing strategies to navigate them. You will work with individuals from diverse populations using a trauma-informed approach.
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