Job Description

We are a dynamic catering and retail operation seeking a versatile Store Associate who can manage front-of-house duties, prepare sandwiches and Paninis, handle quick-service requests, engage with customers, take orders (including online), and support coffee service. The ideal candidate is energetic, customer-focused, and comfortable working across multiple stations in a fast-paced environment.

Key responsibilities

- Prepare sandwiches, Paninis, and other deli items to standard recipes and portion controls

- Operate the front counter: greet customers, take orders, answer questions, upsell products, and handle cash/ POS transactions

- Support coffee service and beverage preparation as needed

- Manage in-store merchandising, display preparedness, and product presentation

- Take and process orders for catering and retail, including online orders, ensuring accuracy and timeliness

- Assist with food preparation, packaging, and labeling for take-out and delivery

- Manage kitchen-to-counter workflow to maintain efficiency during peak times

- Maintain food safety, sanitation, and organizational standards across all stations

- Interact with customers to resolve questions and feedback, delivering a high level of customer service

- Collaborate with team members to ensure smooth daily operations and coverage across all tasks

Requirements

- Must be a resident of Canada and have valid permission to work in Canada

- Proven experience in deli, sandwich preparation, front-of-house service, or related food-service roles

- Ability to multitask across front-of-house, sandwich prep, and beverage service

- Strong communication, interpersonal, and problem-solving skills

- Physical ability to stand for long periods, lift moderate weights, and perform repetitive tasks

- Availability to work flexible hours, including weekends and holidays

- References from previous employers or educational institutions available at the interview stage

Preferences

- Experience with POS systems, online ordering platforms, and basic inventory control

- Familiarity with food safety practices (HACCP or equivalent)

What we offer

- Training and opportunities for growth within a menu- and service-focused operation

- Positive, fast-paced team environment with cross-functional responsibilities

How to apply

Please submit your resume and a brief cover letter summarizing your relevant experience and how you would contribute to our front-of-house, sandwich prep, and online-order workflow. Include at least two references. We require you to bring or provide references (employer and/or educational) at the time of your interview; we may contact them to verify details. If you are selected for an interview, we will verify your work eligibility in Canada and contact your references.

Job Types: Full-time, Part-time

Pay: $17.85-$29.75 per hour

Expected hours: 40 per week

Benefits:

Store discount
Experience:

Food handling: 3 years (required)
Work Location: In person

Expected start date: 2025-08-22