:Civeo Services is currently looking to fill a position for a Front Office Administrator (FOA) at our Oilsands lodges. The successful candidate will be responsible for providing administrative support with a particular focus on reservations and customer service. The FOA will work as a member of the Front Office Team to achieve overall performance goals identify opportunities and maintain an efficient, effective work environment. Reporting to the designated supervisor, the successful candidate will work 20 days on and 10 days off rotation,10-hour shifts which may include days, nights, weekend shifts and statutory holidays.Key Responsibilities:xc2xb7 Providing administrative support to the Front Office Supervisorxc2xb7 Data Entryxc2xb7 Guest Services (handling reservation and guest inquiries both in person and over the telephone)xc2xb7 Provide exceptional customer servicexc2xb7 Other duties as assignedQualifications:xc2xb7 Ability to meet deadlines (email, telephone inquiries, guest inquiries)xc2xb7 Computer literate with Microsoft Office programs, and Hotel reservation systemsxc2xb7 Must be willing to work shift workxc2xb7 Previous hotel experience working in a front desk capacity is an assetxc2xb7 Attention to detail and problem-solving abilityxc2xb7 Ability to work independently with little supervisionxc2xb7 Ability to multitask and work in a fast-paced environmentxc2xb7 Possess a positive, friendly and professional attitudexc2xb7 Ability to work well with peers in a group environmentxc2xb7 Excellent verbal and written communication skillsxc2xb7 Excellent organizational and time management skillsWorking Conditions:xc2xb7 Ability to work in rotational shifts in a remote environmentxc2xb7 Manual dexterity required to use desktop computer and peripheralsxc2xb7 Overtime as requiredWhat we offer
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