Job Description

Reports to

Food and Beverage Supervisor, Food and Beverage Manager, Chef

Position Overview

Under the direction and supervision of the Food & Beverage Supervisor, the Front of House Team Member works as part of a team within a service-oriented environment. They will perform general duties for catered functions and the cafeteria in a food service setting



The incumbent should expect to be working mostly standing inside with occasional outside work in any, all and sometimes adverse weather conditions.

This is a full-time seasonal role, 5 days out of 7 per week. Alberta Employment Standards regarding probationary periods apply.



Qualifications

A minimum of one (1) year experience in a similar setting Highly developed interpersonal, communication and customer service skills Strong attention to detail and the ability to read and write orders Knowledge of food services and health and safety procedures Ability to work under pressure in an extremely busy environment and organize work to ensure a smooth operation Must be able to lift up to 15 kilograms and push up to 50 kilograms Ability to work in varying temperatures throughout the day (inside and outside) Cash-handling knowledge, POS and credit card handling Experience setting up a bar and/or serving liquor is an asset ProServe certification is an asset. Candidates without ProServe will be required to obtain ProServe after commencing in the position.

Core Competencies

Professional deportment with excellent customer service skills: experience dealing with guests and working collaboratively with co-workers Cheerful, outgoing personality; demonstrated temperament and disposition for highly stressful situations Strong team member able to take direction Motivated and observant; able to perceive needed tasks and complete them without direction Self-aware; able to identify strengths and gaps in own abilities and training Able to use taught skills and previous experience to problem solve

Job Duties/Responsibilities

Adhering to Alberta's safe food handling guidelines in maintaining a clean and safe workspace and daily temperature recordkeeping. Work a variety of shifts that may include function service, hosting, food running, food service, buffet running, bussing, and/or restocking.

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Preparing side dishes required for daily meal. Assisting cooks with packaging food. Stocking and tracking inventory of food and beverages for daily use. Assisting in setting up the dining hall for food service. Assisting with maintaining a clean and safe dining hall between each sitting and at the end of food service. Assisting with maintaining a clean and a safe dishwashing room. Assisting with the weekly sanitation check list. Acting as cashier, when needed. Assisting the Food Service Manager with receiving cafeteria supply deliveries. Attending professional development training sessions as required and scheduled. Other duties as needed.

Additional

Work in a safe efficient manner; point out any safety concerns that would put any employee or guest in an unsafe situation Ensure all opening/closing procedures are followed and completed in the Chalets daily

Supplementary

Respect and adhere to the company's policies and procedures as set in the "Corporate Policies", "Employee Handbook" * Understand and adhere to Ski Marmot Basin's "Harassment Policy" and the company's "Privacy Policy".