Job Description

Primrose Bagel Co. is looking to hire a Front of House Team Member at our shop located in the up-and-coming Oakwood Village. We are looking for a highly motivated individual with a passion for customer service and bagels.

Ideal candidates should have experience working in a busy restaurant or bakery customer service role.

What is most important is your attitude and willingness to learn. The traits we value most are consistency, dependability, optimism, intelligence, work ethic, empathy, self-awareness and integrity.

Does this sound like you? If so, we look forward to meeting you and welcoming you to our team!

Who We Are:

A neighbourhood bagel shop in the up-and-coming Oakwood Village, Primrose Bagel serves up fresh baked bagels, cream cheeses, lox, and an assortment of sandwiches with an attention to quality ingredients.

Responsibilities:

Process in-store transactions, ensuring positive customer experience for each guest Describe menu items to guests and answer ingredient-related questions when asked Brew and serve coffee and tea to guests Package and hand off orders to guests and delivery drivers ensuring orders are handed out accurately and correctly Organize and package online preorders and live orders Assist with opening and closing of the shop Maintain cleanliness during service Label and date retail items Restock retail shelves and fridge Restock packaging shelves at the end of each day

Qualifications and Skills:

We are seeking a candidate with a positive can-do attitude who is comfortable working in a faced paced environment and thrives in a small close-knit team.

1+ year(s) experience in a food and beverage customer service role Proficient in operating POS systems (familiarity with Square POS and Ubereats a plus) Provides warm and friendly customer service with a positive attitude and a smile Ability to work in a busy, faced-paced setting while prioritizing positive customer service and cleanliness at all times Knowledge or the desire to learn about bagels and appetizing foods Desire to grow within an expanding company
This is a full-time position with five shifts a week. Shifts are typically from 7am to 3pm. Weekend availability is required. Following a three-month probationary period employees gain access to a full company health benefits package.

Job Types: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Additional pay:

Tips
Benefits:

Casual dress Dental care Discounted or free food Extended health care Paid time off Store discount Vision care
Schedule:

8 hour shift Day shift Every Weekend Morning shift
Application question(s):

What is your favourite kind of bagel? Why do you feel that you would be a good addition to the Primrose team? Have you previously worked with a restaurant or food service Point of Sale system?
Experience:

customer service/serving: 1 year (required)
Location:

Toronto, ON (required)
Work Location: In person