Job Description

Take A Hike Market is looking for a Front of House Support SpecialistWho we are
Take a Hike Market (TAHM) is Canada's newest culinary playground, at home in the Rocky Mountains of Canmore Alberta. Our greatest pleasure is to bring people together, to explore Canada's diverse agricultural and artisanal bounty, and bring it to the table in creative ways. Our goal is to meet interesting people, create memories, and live well.What you'll be doing
In this position, under the direction of the of Operations Manager and Front of House Supervisor, your principal goal will be to support our Front of House Team in delivering a memorable customer experience to our guests. Our ideal candidate is a creative individual who is keen to multitask, enjoys engaging with others and thrives in a Team atmosphere that empowers confidence and comradery in the workplace.Your duties will include providing support to all TAHM's Front of House roles, having the ability to transition from one task to another with ease is a requirement for this role. You should have excellent communication and organizational skills, an understanding of POS and Inventory Management systems and processes, as well as possess the ability to work independently.You will be responsible for

• Providing relief support to our Cashiers, Baristas, and Cheese & Deli Counter Specialist. As such you will become an expert in each of those roles yourself by developing a strong knowledge of each and act with confidence when called upon in any area.
• Acting as a liaison to TAHM's Inventory Management & Kitchen Support Specialist.
• Monitoring stock levels for the products & merchandise on the sales floor of the Market. Resolving issues with respect to discrepancies, damaged or outdated items together with the Inventory Management & Kitchen Support Specialist.
• Coordinating the completion of Wholesale orders together with the Inventory Management & Kitchen Support Specialist.
• Representing a positive attitude while working in a fast-paced environment. Having the ability to prioritize and multitask, follow directions and remain organized is a must.
• Showing a willingness to take initiative and make decisions within TAHM's established guidelines and report any act in violation of those guidelines.
• Displaying a passion for exceptional customer service, and the desire to continuously improve your skill set.
• Adhering to our values and guidelines to encourage a positive employee experience and measurability of inventory and cost controls.
• Willingly engaging in any task that is required or asked of you. Being a Team member at TAHM comes with a "can do" attitude, being present and willing to support our Team in any situation is a paramount quality for all our employees.

What we need from you

• A long-term commitment to grow and develop with TAHM.
• A willingness to participate in a full-time, permanent contract as part of a dynamic and collaborative Team.
• Ability to work within a flexible work arrangement including early mornings, evenings and/or weekends, stand, walk, lift heavy items, and work with other team members in a fast-paced environment to provide excellent service.
• A willingness to comply with TAHM's policies and procedures.
• Be a resident of the Bow Valley or have to ability to relocate with some ease. A reliable commute or relocation plan will need to be confirmed before starting work.

What skills & experience you'll bring to us

• A minimum of 1 years' experience in a similar role is preferred.
• Ability to handle transactions accurately and responsibly.
• High level of energy with strong customer service skills.
• Detail oriented with exceptional time management, critical thinking, analytical, communication and interpersonal skills.
• Helpful and courteous approach to handling customer requests, questions, and complaints.
• Teamwork-oriented with outstanding organizational abilities.

The Perks
Nestled in the majestic Rocky Mountains of Canmore, Alberta, TAHM is so much more than just an employer! We believe that a caring and supportive work environment provides a place where folks feel welcome to just be themselves. Together, we support each other along our learning and growth paths, bringing a purpose to both your life and ours so that you feel encouraged to explore the unlimited possibilities that TAHM has to offer during your journey with us. We are proud to offer our employees:

• A collaborative, happy and healthy teamwork environment
• Competitive wages
• Meal and grocery discounts
• Team events

Want to apply? Get in touch with us today
If being part of a growth oriented, energetic company that's heart is its people sounds like an adventure you'd like to be part then we'd love to hear from you! Applications will be reviewed by our hiring manager, Korin, please submit both your resume and cover letter telling us a bit about yourself and why TAHM is this place for you.Job Types: Full-time, PermanentSalary: $21.00 per hourSchedule:

• 8 hour shift
• Day shift
• Morning shift
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Canmore, AB T1W2X2: reliably commute or plan to relocate before starting work (required)

Experience:

• front of house support: 1 year (preferred)

Application deadline: 2022-09-03
Expected start date: 2022-09-22