We are an established cosmetic surgery practice and medical spa business that is looking for a warm, fun, energetic and enthusiastic individual who is customer focused and sales driven to join our dynamic team. The successful candidate will be positive and engaging while providing 5 star customer service. They would be able to multitask in a fast paced environment and have fun while doing it!!
JOB DESCRIPTION
Provide top level 5 star customer service
Answering customer inquiries via phone, email and walk-in with enthusiasm
Triage calls, and perform sales funnel management of some leads
Greet patients and ensure they feel welcomed and are comfortable
Have genuine care and interest in our customers
Perform sales duties
Book appointments and manage calendars, using a variety of software and systems
Maintain quality of service by following organization standards
Maintain patient confidence and keep all information confidential
Build relationships with our clients and ensure they feel appreciated and at ease
Monitor supplies/inventory as well as stock, clean, and prepare treatment rooms
Perform some admin related tasks, filing, faxing, etc
Other office related duties as needed
Qualifications:
*Previous front desk/admin office experience
*Previous medical experience would be an asset, but not required
*Previous experience in a beauty or aesthetic environment would be an asset, but not required
*Must be able to work quickly and independently
*Must possess an enthusiastic, positive, friendly attitude
*An eagerness to learn and grow the business
Benefits:
*Extended health
*Friendly and comfortable work atmosphere
*Competitive compensation
*Attractive staff discount of product purchases
*Busy, established clinic with room to grow
We want someone who is enthusiastic, warm and loves making people's lives better. Someone who contributes in a positive way to our fabulous team environment and is committed to being here long-term. If you are interested in joining our team, send your resume and cover letter detailing your experience, why you think you would be a good fit, and your availability.
Compensation is commensurate with experience, between $21.00- $23.00 per hr
Must be available full time, and be flexible to do an occasional evening/weekend shift
Job Type: Full-time
Required experience:
Administration: 1 year
Job Type: Full-time
Salary: $21.00- $23.00 per hour
Job Type: Full-time
Job Types: Full-time, Permanent
Pay: $21.00-$23.00 per hour
Benefits:
Dental care
Extended health care
Store discount
Vision care
Wellness program
Ability to commute/relocate:
North Vancouver, BC V7M 3J3: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
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