Job Description

Job Summary

We are seeking a dedicated and experienced Front of House Manager to oversee our restaurant's operations and ensure exceptional service delivery. The ideal candidate will possess a strong background in the food industry, with a focus on customer service and team management. This role requires a hands-on approach to managing daily operations, supervising staff, and maintaining high standards of food safety and quality.

Duties

Supervise front of house staff, ensuring excellent customer service and adherence to company policies. Manage daily operations, including scheduling, training, and performance evaluations of team members. Handle cash transactions accurately using POS system, ensuring proper cash handling procedures are followed. Conduct interviews and assist in the hiring process for new staff members. Collaborate with kitchen staff to maintain effective communication between front and back of house operations. Monitor inventory levels of food and supplies, placing orders as necessary to maintain stock. Address customer inquiries and complaints promptly to ensure satisfaction. Ensure cleanliness and organization of the dining area, adhering to health regulations.

Skills

Strong leadership abilities with experience in team management within a restaurant or hospitality setting. Proficient in food handling practices and knowledgeable about food safety regulations. Excellent customer service skills with the ability to create a welcoming environment for guests. Experience with POS systems is preferred. Ability to work collaboratively in a fast-paced environment while maintaining attention to detail. Strong supervisory experience with a focus on training and developing staff members. Familiarity with interviewing techniques and restaurant management principles is beneficial.
Job Type: Full-time

Pay: $18.00-$20.00 per hour

Expected hours: 30 - 44 per week

Experience:

Management: 2 years (required)
Work Location: In person