Job Description

Hours of Work:

37.5 hours per week - some evenings and weekends - as required

The role is responsible for the general management and oversight of the Encore Cafe food and beverage service at YWCA Regina's Kikaskihtanaw Centre for Women and Families. This role will manage the staff, scheduling, promotions and oversee the budget of the cafe. The position requires strong leadership, excellent communication skills, and a deep understanding of food safety and budget management. Additionally, the Manager must coordinate with suppliers, manage food inventory, and strive to maintain high levels of customer satisfaction. This role will set realistic and high standards for customer service, quality of product, and speed of service.

Responsibilities:

Operational oversight of daily operations for the Cafe

Hiring, training, and supervision of staff and volunteers

Marketing and promotion - in conjunction with Director of Operations

Establish and maintain a positive partnership with Community/Business/Vendors

Supply order and inventory tracking

Budget management/tracking and spending approval

Ensure compliance with health and safety regulations

Maintain a high quality of food and customer service

Maintain highest standards of SHA Food Safe regulations

Qualifications:

Food service and safe food handling experience

Excellent Customer Service

Experience in Front Facing Service/Restaurant Experience

Experience supervising staff/volunteers, as well as knowledge sharing and training

Experience using the Square, Microsoft Office, Excel, and Google platforms

Self-directed, demonstrated ability to work effectively without direct supervision or guidance

Knowledge of the community systems and services as well as Trauma Informed Care would be an asset

Excellent communication and interpersonal skills

Strong background and experience in Customer Service and sales

Inventory Management and budget oversight and tracking

Must have a current Drivers License

Must be able to provide a criminal record check with a vulnerable sector check

Current Food Safe Certificate

YWCA Regina Employment Benefits:

4% Employer RRSP Contribution-set up by employee-after three months in position-no match required Employer paid benefits - option to enhance at minimal employee cost - after three months in position 10 - Stat Holiday Days + 3 - YWCA Regina recognized days paid - annually Paid vacation days, accrued based on hours worked Paid sick days, annually - with carryover - based on hours worked Use of YWCA Regina vehicle fleet - for work purposes - with right credentials Casual dress code, on site gym & volunteer opportunities
Job Types: Full-time, Permanent

Pay: $51,187.50-$53,746.88 per year

Benefits:

Casual dress Company events Dental care Disability insurance Employee assistance program Extended health care Flexible schedule Life insurance On-site childcare On-site gym On-site parking Paid time off RRSP match Vision care Wellness program
Flexible language requirement:

French not required
Schedule:

Day shift Monday to Friday Weekends as needed
Work Location: In person

Application deadline: 2025-08-08