Job Description

Overview

We are seeking a dedicated and customer-oriented Front End Associate to join our team. In this role, you will be the first point of contact for our customers, ensuring they receive exceptional service while efficiently managing transactions. Your ability to communicate effectively and provide a welcoming atmosphere will be key to enhancing the customer experience.

Responsibilities

Greet customers warmly and assist them with inquiries or concerns. Process transactions accurately and efficiently using the point-of-sale system. Maintain an organized front end area, ensuring cleanliness and accessibility. Utilize upselling techniques to promote products and services effectively. Handle phone calls with professionalism, demonstrating excellent phone etiquette. Collaborate with team members to ensure a smooth operation during peak hours. Address customer complaints or issues promptly and escalate when necessary. Assist in inventory management by restocking merchandise as needed.

Qualifications

Strong communication skills in English; bilingual or multilingual abilities are a plus. Excellent organizational skills with the ability to manage time effectively. Basic math skills for accurate transaction processing. Previous experience in retail or customer service is preferred but not required. Ability to upsell products and services through effective selling techniques. A friendly demeanor with a passion for helping others. Must be able to work flexible hours, including weekends and holidays as needed.
Join us in creating a positive shopping experience for our customers while developing your skills in a dynamic environment!

Job Types: Full-time, Part-time

Pay: $15.00-$16.00 per hour

Expected hours: 20 - 30 per week

Benefits:

Discounted or free food Flexible schedule On-site parking
Flexible language requirement:

French not required
Shift:

4 hour shift 8 hour shift Evening shift Night shift
Work days:

Every Weekend Monday to Friday
Education:

Secondary School (preferred)
Experience:

sales: 1 year (preferred) Customer service: 1 year (preferred)
Licence/Certification:

Serving It Right (preferred)
Work Location: In person

Application deadline: 2025-03-03