Job Description

What will be your daily pursuit?:
Leading our amazing Front Desk team in providing our guests with top-notch service and a welcoming Waterton Lakes adventure! Compensation:
The starting salary for this position is $20.00 per hour. What perks can you expect?:

• Work in a dynamic, culturally diverse team from around the globe
• Work experience in an iconic, unforgettable, and inspiring location
• Free access to Pursuit attractions for staff and family, send a friend at half the price!
• Discounted hotel stays under Pursuit\xe2\x80\x99s lodging offerings, and discounted food & beverage and retail experiences
• The chance to work in an inclusive culture and make life-long friends
• Access to subsidized mental health and wellness resources
• Opportunities for career growth or future work at other Pursuit locations
• Access to one of the world\xe2\x80\x99s most beautiful and iconic National Parks

What will you do in this job?:

• Assist with management of all aspects of Front Desk operations: scheduling, training, coaching, performance management, etc
• Act as an example of excellent guest service for the team
• Communicate effectively with all departments & managers to ensure coordination with arrivals, departures, guest needs, etc
• Attend weekly manager meetings
• Inform guests of special events or activities around the hotel and in the surround area
• Keeps record of potential safety and maintenance issues and communicates details to supervisor
• Assist as needed with set up of rooms for special events, meetings, conferences and banquets
• Offers assistance to guests and teammates where needed
• Be a utility player who can complete a variety of job duties

What skills and experience do you need for this job?:

• Hotel Management degree or 2-3 years related management experience required
• 1-2 years previous hotel front desk experience required
• Work-ethic and commitment to the team and guest is key
• Willing and able to work solo or as part of a team
• Committed to Safety First and the highest quality of cleaning & sanitizing standards
• Organized with a great eye for detail
• Kind to others and always bring your best
• A good communicator, always suggesting ideas and solutions
• Helpful and friendly, willing to go the extra mile
• Relaxed, flexible and able to handle a few curve balls
• Ready to have fun!

What will your work environment be like?:
This fun, summer job runs from May to September 2024.

• Beautiful. You\xe2\x80\x99ll work in an iconic, unforgettable and inspiring locations. You\xe2\x80\x99ll see amazing scenery and wildlife. You\xe2\x80\x99ll participate in team events \xe2\x80\x93 and fun!
• Independent. You\xe2\x80\x99ll spend your days in and around our amazing properties.
• Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog.
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together \xe2\x80\x93 these job duties may change based on the needs of the team and company as a whole.


To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required. Equal Employment Opportunity Information: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.