Front Desk Service Administrator

Abbotsford, BC, CA, Canada

Job Description

About Us



Diamond Diesel Inc. is a leading diesel engine specialist based in Surrey, BC, with over 20 years of experience. We provide top-tier diagnostics, maintenance and repairs, tuning, and performance upgrades for light duty diesel truck engines--specializing in Powerstroke, Cummins and Duramax platforms and utilizing in-house and remote tuning with EFI Live, EZ-Lynk, and SCT platforms. We also offer parts, accessories, diagnostic services, courtesy vehicles, and flexible drop-off options. We're committed to delivering high quality, efficiency, and customer care in every job.

Why This Role Is Exciting



As our receptionist, you will be answering phones, taking messages, consulting with customers on scheduling and being the first impression of the company when customers call and come into the office!

Your Role & Responsibilities



Greet customers and guide them through our comprehensive diesel engine services--tune-ups, repairs, inspections, diagnostics, and parts solutions. Coordinate with technicians to schedule services, manage drop-offs, and arrange courtesy vehicles. Field customer inquiries--orders, service intervals, diagnostics, inspections, part compatibility--and provide accurate responses using site-provided guidelines. Maintain customer satisfaction, promote trust, and uphold Diamond Diesel's reputation for quality and reliability. Data entry including working with QuickBooks and keeping an organized filing system of invoices, bills, important documents, etc. Payroll entry using online payroll portal. Doing small bank deposits -

must have active driver's license

Maintaining a clean and presentable work environment in the front office

Must-Have Qualifications



Strong communication and customer service skills. Organized, proactive, and able to manage tasks under pressure. The aptitude to learn and understand light duty diesel truck systems, maintenance schedules (e.g., oil changes, fuel filters, coolant flushes)

Perks & Benefits



Join a specialist team rooted in over 20 years of local expertise. Operate in a professionally-equipped Surrey facility that offers flexible after-hours drop-off and customer convenience. Collaborate with top-tier diesel technologies and tuning tools. Play a pivotal role in delivering an exceptional customer experience that keeps trucks--and customer relationships--running smooth. Enjoy a supportive environment where precision, teamwork, and reliability are valued and rewarded. Health Benefits Competitive Salary - based on experience. Regular salary reviews.

Location & Hours



Location: #1 - 9444 190 St, Surrey, BC Hours: Monday - Friday, 8 AM to 4:30 PM.

Apply Today!



Drive your career forward with Diamond Diesel--where performance, expertise, and excellent service meet.

Apply in person Monday to Friday between 10am and 2pm - for more information please call 604-371-1169.

Join us and be the face of quality--help keep diesel trucks performing at their peak performance!

Job Type: Full-time

Pay: $25.00-$30.00 per hour

Expected hours: 40 per week

Benefits:

Casual dress Dental care Disability insurance Extended health care Life insurance RRSP match
Work Location: In person

Expected start date: 2025-11-21

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Job Detail

  • Job Id
    JD3180424
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Abbotsford, BC, CA, Canada
  • Education
    Not mentioned