Job Description

Job Overview

We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for members of our local union and the general public and will play a crucial role in creating a welcoming atmosphere. You will be responsible for managing front desk operations, providing excellent customer service, and ensuring that all administrative tasks are handled efficiently.

Duties

Greet and assist clients as they arrive, ensuring a positive first impression. Manage phone calls with professionalism, demonstrating excellent phone etiquette. Schedule appointments and maintain an organized calendar for the office. Handle incoming and outgoing correspondence, including emails and mail. Perform data entry tasks, including filing and maintaining client records accurately. Proofread documents to ensure accuracy before distribution or filing. Utilize Google Suite effectively for various administrative tasks. Provide support to administrative staff as needed, particularly in a trade school environment. Assist with any additional office duties as required to ensure smooth operations.

Requirements

Strong organizational skills with the ability to multitask effectively in a fast-paced environment. Excellent customer service skills with a friendly demeanor. Proficiency in using office software, particularly Microsoft Suite applications. Prior experience as an administrative assistant or in a trade school setting is preferred but not required. Ability to type accurately and efficiently while managing other tasks simultaneously. Strong attention to detail, especially when proofreading documents and handling client information. A proactive attitude towards problem-solving and assisting clients with their needs.
Join our team as a Front Desk Agent where your contributions will help create an exceptional experience for our clients!

Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

Company pension Dental care Employee assistance program On-site parking Paid time off Vision care
Work Location: In person

Application deadline: 2025-08-14
Expected start date: 2025-08-25