Job Description

Overview

We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Experience in a medical or dental office is preferred but not mandatory.

Responsibilities

Greet and assist clients and visitors in a friendly and professional manner. Manage multi-line phone systems, directing calls appropriately while maintaining excellent phone etiquette. Perform data entry tasks, ensuring accuracy in client information and records. Maintain filing systems for both physical and digital documents, ensuring easy retrieval of information. Utilize Microsoft Office and Google Workspace applications for various administrative tasks including typing, proofreading, and document preparation. Provide customer support by addressing inquiries and resolving issues promptly. Assist with bookkeeping tasks as needed, including basic accounting functions using QuickBooks. Support the administrative team with clerical duties to ensure smooth office operations. Maintain a clean and organized front desk area.

Qualifications

Previous experience in an office environment is required; experience in a medical or dental office is a plus. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications. Strong computer skills with the ability to learn new software quickly. Excellent organizational skills with attention to detail and accuracy in data entry tasks. Strong customer service skills with the ability to handle inquiries professionally. Experience with multi-line phone systems is preferred. Ability to type efficiently with good proofreading skills. Familiarity with QuickBooks or similar bookkeeping software is advantageous but not required. Join our team as a Front Desk Receptionist where you will play a vital role in creating a welcoming atmosphere for our clients while supporting the overall efficiency of our operations.
Job Type: Full-time

Pay: $16.00-$20.00 per hour

Expected hours: 70 - 80 per week

Work Location: In person