Job Description

Location:

Deep Roots Massage Therapy (Bridgwater, Winnipeg)

Hours:

Evenings and possible weekends, with additional floating hours offered

About the Role

We are looking for a professional, friendly, and detail-oriented Front Desk Receptionist to join our team on a part-time basis. This role is essential to ensuring smooth clinic operations and providing an exceptional experience for our clients from the moment they arrive.

Key Responsibilities

Customer Service:

Greet clients with warmth and professionalism, ensuring a welcoming experience.

Patient Bookings:

Manage appointment scheduling, confirmations, and changes using clinic software.

Insurance Billing:

Process direct billing accurately and efficiently, addressing any client questions or issues.

Schedule Optimization:

Coordinate appointment times to maximize therapist availability and clinic flow. Handle phone, email, and in-person inquiries with professionalism and accuracy. Support therapists and management with administrative tasks as needed.

Qualifications & Skills

Previous experience in customer service, reception, or healthcare administration (preferred). Knowledge of direct insurance billing is an asset (training available). Strong computer skills; experience with scheduling or booking software preferred. Excellent communication, organization, and multitasking abilities. Strong attention to detail, and time managements skills are an asset. Professional, reliable, and able to remain calm in a fast-paced environment. Flexible availability for evenings, weekends, and occasional floating hours.

Why Join Us?

Supportive and professional team environment. Ongoing training and development opportunities. Wellness-focused workplace culture. Competitive hourly pay and opportunities for additional hours.
Job Types: Part-time, Permanent

Pay: $16.00-$17.50 per hour

Expected hours: 10 - 25 per week

Application question(s):

Can you work weekends? Are you available to pick up last-minute shifts or floating shifts outside of the standard schedule? How many hours per week are you looking for? Can you work evenings? Specifically 3-10 pm
Experience:

Health-related Receptionist/Front Desk : 1 year (required)
Work Location: In person