Job Description

At Victoria Vision Eye Care, the front desk is where care begins. You're the person who turns a routine appointment into a moment where someone feels genuinely cared for.

We're a small, locally-owned clinic in downtown Victoria that's been serving our community since 1981. Our team of doctors and staff work together to help patients have clear vision and healthy eyes throughout their lives. People return to us year after year because they trust us.

We're looking for someone who gets genuine satisfaction from making people feel comfortable, who can juggle a ringing phone while warmly greeting someone walking through the door, and who understands that excellent patient care happens in the details little things like the name you remember or taking time to make sure someone understands their appointment. If this describes you, we would love to meet you.

What You'll Do

Be the first person patients see and speak with and sets the tone for their entire visit Coordinate patient flow through appointments while keeping everyone informed Manage communications across phone, email, fax, and in person Follow up with patients and healthcare professionals to coordinate care Handle administrative tasks that keep the clinic running smoothly

What We're Looking For

Active listening skills and genuine compassion for people Strong organizational abilities and attention to detail Professional conduct with accountability and self-awareness Proficiency with Microsoft Windows and Office Ability to multitask in a busy environment without losing your cool Excellent communication skills, both written and verbal Passion for helping people

Valued Assets

You remember names, faces, and personal stories Interest in health and vision Experience with social media Medical Office Assistant training or healthcare experience You're a quick learner who adapts to meet people's needs

What We Offer

Competitive entry-level salary based on your skills and experience Monday-Friday schedule, hours between 8:00 am and 6:30 pm (weekends off!) 2 weeks paid vacation Flexible Health Spending Account Excellent vision care coverage A supportive team in a well-established practice
Send us your resume and a brief email about why you're interested in joining our team.

We appreciate all applications; however, only candidates selected for interviews will be contacted.

Principals only; no recruiters please.

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Expected hours: No less than 24 per week

Benefits:

Flexible schedule Paid time off Vision care
Ability to commute/relocate:

Victoria, BC V8W 1E4: reliably commute or plan to relocate before starting work (required)
Work Location: In person