Job Description

Job Overview

We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Experience in a medical or dental office setting is preferred but not mandatory.

Responsibilities

Greet and welcome visitors in a friendly and professional manner. Manage multi-line phone systems, directing calls and taking messages as needed. Perform data entry tasks accurately and efficiently, maintaining up-to-date records. Assist with filing and organizing documents to ensure easy access to information. Utilize Microsoft Office and Google Workspace for various administrative tasks including typing and proofreading documents. Provide customer support by addressing inquiries and resolving issues promptly. Maintain a clean and organized front desk area to create a welcoming environment. Support bookkeeping tasks as needed, including basic accounting functions using QuickBooks. Collaborate with other staff members to ensure smooth office operations.

Qualifications

Proven experience in an office setting; prior clerical or administrative experience is preferred. Familiarity with medical or dental office procedures is a plus. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications. Strong computer skills with the ability to learn new software quickly. Excellent phone etiquette and customer service skills are essential. Strong organizational skills with the ability to manage multiple tasks simultaneously. Attention to detail in data entry and document management is critical. Ability to maintain confidentiality while handling sensitive information. Typing proficiency with good proofreading abilities.
Join our team as a Front Desk Receptionist where your contributions will be valued, and you will play an integral role in providing excellent service to our clients!

Job Type: Full-time

Pay: $17.85-$31.30 per hour

Benefits:

Employee assistance program Life insurance Paid time off RRSP match Vision care
Work Location: In person