Job Description

About us

At Minty's Massage & Wellness, our goal is to go above and beyond to provide clients with therapeutic and relaxing wellness treatments. At our spa we offer a range of treatments from registered professionals such as massage therapy, traditional Chinese acupuncture, as well as facials and other services. Our staff is composed of hard working and driven individuals who come to work everyday with the goal of improving the health and wellness of our clients through providing excellent customer service.

Our work environment includes:

Clean, bright, and comfortable reception area Casual work attire On-the-job training Safe work environment Relaxed atmosphere
Job Summary

We are seeking a Front Desk Receptionist to join our team. The ideal candidate will be responsible for handling front office reception and administration duties, including greeting guests in a friendly and enthusiastic manner, managing phone calls, emails, and communications, direct billing, and collecting payment. We are looking for a friendly, confident, and outgoing individual to join our team.

Shifts requirements are:

- Spa hours: 8 am - 8 pm

- Training: Training is during daytime hours with a mixture of evenings

- Hiring for: Afternoon/evening shift

Duties

- Greet and welcome guests in a professional and friendly manner.

- Answer and direct phone calls and emails in a prompt and professional manner.

- Maintain a tidy and presentable reception area.

- Perform clerical duties such as filing, photocopying, and scanning.

- *Must have used Jane Clinic Management software.

- *Must have done Direct billing insurance companies such as Alberta Blue Cross, Telus Health, Medavie Blue Cross and other insurance companies with precision and attention to detail.

- *Applicants who have not used Jane or with direct billing experience will not be considered for the position.

Qualifications

- Proven work experience as a Receptionist (at least 1 year)

- Ability to multi-task and manage submitting multiple insurance claims with accuracy and precision.

- Must be confident, friendly, and able to speak with clients in a kind and professional manner.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

Casual dress On-site parking
Application question(s):

Do you have experience using the Jane Software Program?
Experience:

Reception: 1 year (required)
Language:

English (required)
Location:

Sherwood Park, AB T8A 5W9 (preferred)
Work Location: In person