Job Description

We are a growing insurance agency looking for an energetic, people-focused

Front Desk Representative

to be the welcoming face of our office. If you thrive in fast-paced environments, enjoy helping others, and love staying organized even when a lot is going on, then this role could be the perfect fit.

About the Role

As the Front Desk Representative, you'll be the first point of connection for new and existing clients. You'll help create a warm, professional, and seamless experience whether someone is calling in, visiting the office, or reaching out online. This position is ideal for someone outgoing, detail-oriented, and enjoys interacting with people.

What You'll Do

Greet clients and provide exceptional first-contact service Manage incoming calls, emails, and walk-in inquiries Support agents with administrative tasks and appointment scheduling Maintain an organized, efficient, and professional front desk area Stay focused and productive while handling multiple tasks at once Work collaboratively with a team while also managing independent tasks Assist with basic insurance-related inquiries (training provided)

Who You Are

Outgoing, energetic, and comfortable talking to people Organized and able to multitask in a fast-paced office Able to stay focused even with many things happening at once A team player who enjoys helping others Professional, reliable, and detail-oriented

Must have or be willing to obtain an OTL / General Insurance License for New Brunswick

(We will support the right candidate through the licensing process.)

Compensation & Benefits

Starting pay: $21/hour

3 weeks vacation

8 paid personal days

Benefits available (employee-paid)

Opportunities for career advancement within the company

How to Apply

Please submit your resume and a brief message explaining why you'd be a great fit for this role. We appreciate all applicants, and only those selected for interviews will be contacted.

Job Type: Full-time

Pay: From $21.00 per hour

Expected hours: 40 per week

Benefits:

On-site parking Paid time off
Work Location: In person