Job Description

About Us

Forbest Academy is an education center with offices in Vancouver and Richmond, Canada, dedicated to providing comprehensive programs that support students' academic growth. Our team of experienced instructors is committed to supporting students' academic growth and helping families navigate their learning journey.

We are currently seeking a

Front Desk Receptionist

to join our Richmond team. This is a key customer-facing role, ideal for someone organized, friendly, and passionate about helping students and families.

Key Responsibilities

Greet and assist students, parents, and visitors in a professional and welcoming manner Answer phone calls, respond to inquiries, and provide basic information about our programs Schedule appointments and coordinate with teachers and staff Maintain accurate student records and administrative documents Assist with classroom logistics and daily office operations Support with basic promotional tasks on platforms like WeChat and Xiaohongshu (Rednote) Help monitor and follow up on student or parent feedback

Qualifications

Strong communication skills in

both English and Mandarin

Previous receptionist, customer service, or administrative experience in the education field is preferred Familiarity with the Canadian K-12 education system or overseas education is a plus Patient, friendly, and highly organized Comfortable using social media and messaging platforms like WeChat, Rednote, etc. Able to multitask and manage time effectively in a busy environment

Benefits

Supportive and collaborative team environment
Job Types: Full-time, Permanent

Pay: $18.00-$25.00 per hour

Benefits:

Company events
Application question(s):

What is your highest education qualification? Please include the field of study and the institution where it was completed. What is your level of fluency in English and Mandarin? Please indicate whether you are a Beginner, Intermediate, Advanced, or Native speaker for each language. Are you currently residing in British Columbia and legally authorized to work in Canada?
Work Location: In person